AI Driven Customer Service Solutions Lead

vor 4 Wochen


Deutschland SR2 | Socially Responsible Recruitment | Certified B Corporation™ Vollzeit
AI Driven Customer Service Solutions Lead

As an AI Driven Customer Service Solutions Lead at SR2 | Socially Responsible Recruitment | Certified B Corporation™, you will oversee the development and deployment of AI-driven customer service solutions, focusing on LLM-powered chatbots. This role requires strong leadership in AI projects, preferably in telecom or customer service, as well as proficiency in Python, TensorFlow, PyTorch, and cloud platforms (AWS, Azure).

Key Responsibilities
  • Lead development and deployment of LLM-based chatbots (GPT-4, T5, BERT).
  • Collaborate with product, engineering, and support teams to integrate AI solutions.
  • Manage a team of data scientists and engineers to develop AI-driven customer service solutions.


Requirements
  • Strong leadership in AI projects, preferably in telecom or customer service.
  • Proficiency in Python, TensorFlow, PyTorch, and cloud platforms (AWS, Azure).
  • Remote work with occasional travel for key meetings.

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