Product Safety and Compliance Manager
vor 2 Wochen
In this key position, you will be responsible for the strategic and operational management of ensuring Amazon's product catalog in EU offers safe and compliant selection. You will lead a team that displays safety information for customers on our website, and works with sellers and brands to offer only safe and compliant products. This includes partnering with numerous Amazon teams, including Legal, Risk Operations, Software Development, Applied Science, Selling Partner Services, Catalog, Product Quality, Public Policy, and Public Relations.
Key Responsibilities
1. Develop and execute the operational plan for product safety in the EU region.
2. Design and improve policies in partnership with Legal, Business, Risk Operations, and others to protect our customers.
3. Lead a team of product experts, risk, and program managers to ensure product safety and compliance.
4. Identify and mitigate emerging new product categories and safety trends.
5. Evaluate and implement new product regulations in the UK and Europe.
6. Measure and improve the effectiveness of our product controls and safety processes.
7. Engage with regulatory partners and industry associations to ensure compliance.
About the Team
The Trustworthy Shopping Experience team at Amazon Deutschland Services GmbH ensures all our products are safe, authentic, and compliant for customers. We identify, mitigate, and prevent product risk by working closely with selling partners, customers, brands, and regulators across the Amazon stores in the UK and EU.
Requirements
1. Bachelor's Degree
2. Extended professional experience in program, product, or operations management
3. Professional experience managing teams
4. Business proficiency in English and one of the following languages: French, Spanish, Italian, or German.
Preferred Qualifications
1. Ability to present complex information in concise written and spoken English
2. Track record of building productive and happy teams
3. Experience working in e-commerce, product safety, or risk management
4. Experience with high-scale technology programs (e.g. millions of customers, thousands of transactions per second, milliseconds of latency)
5. Master's degree
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