Operations Excellence Leader

vor 2 Wochen

Munich, Bayern, Deutschland AVOMIND Vollzeit
About the Role

We are seeking a highly skilled Operations Excellence Leader to join our dynamic team at AVOMIND. As a key member of our Professional Services leadership team, you will be responsible for driving operational excellence and strategic growth.

Key Responsibilities
  • Strategic Operations Leadership
    • Provide strategic leadership in planning, executing, and optimizing day-to-day operations to align with organizational goals and objectives.
    • Collaborate with department heads to ensure cross-functional alignment and effective communication to support overall business success.
  • Process Optimisation
    • Oversee and optimize internal workflows and processes to enhance efficiency, reduce operational costs, and improve overall organizational effectiveness.
    • Identify areas for improvement and implement streamlined processes to drive operational excellence.
    • Driving Change Management within the team.
  • Billing/Invoicing Responsibility
    • Oversee the billing and invoicing process, ensuring accuracy and adherence to established procedures.
    • Collaborate with finance and client-facing teams to resolve billing inquiries and discrepancies.
    • Implement improvements to streamline billing processes, enhance efficiency, and reduce errors.
  • PSA Tool Administration
    • Administer and own the PSA Tool, ensuring seamless alignment with team operations. Customize and optimize the tool for enhanced project management, resource allocation, and workflow efficiency.
    • Maintain data integrity and security within the PSA Tool. Continuously optimize the tool for improved efficiency, utilizing reporting for informed decision-making.
    • Manage integrations with other tools for a cohesive operational environment. Provide hands-on support, troubleshooting, and training to maximize team proficiency with the PSA Tool.
  • Team Management and Development
    • Lead and inspire a team of operations professionals, fostering a collaborative and results-driven culture.
    • Provide mentorship and guidance to team members, promoting their professional development and growth within the organization.
  • Resource Allocation and Utilisation
    • Efficiently allocate delivery resources with consultation from Heads of Departments.
    • Monitor and analyze resource utilization metrics, making data-driven decisions to optimize team performance.
  • Performance Monitoring and KPI Management
    • Establish and monitor key performance indicators (KPIs) to evaluate the success of operations and implement strategies to address any deviations from expected outcomes.
    • Develop and maintain regular reporting mechanisms to provide insights into operational performance.
  • Continuous Improvement
    • Champion a culture of continuous improvement, innovation, and adaptability within the operations team.
    • Identify opportunities for process enhancements and efficiency gains, driving initiatives to implement positive change.
About You
  • A strong communicator with the ability to articulate ideas clearly and effectively.
  • Proficient in written and verbal communication.
  • A team player who thrives in a collaborative work environment.
  • Ability to work effectively with cross-functional teams.
  • Excellent organizational skills with attention to detail.
  • Ability to manage multiple tasks and prioritize deadlines.
  • Proven ability to analyze problems and find innovative solutions.
  • A strategic thinker who can navigate challenges effectively.
  • Willingness to get hands-on and actively contribute to projects.
  • Ability to take ownership and drive initiatives to completion.
  • Demonstrated self-motivation and perseverance.
  • Proactive in seeking solutions and overcoming obstacles.
  • Ability to handle pressure and persevere through challenges.
  • Resilient and adaptable in a dynamic work environment.
  • Proven ability to think strategically and make sound decisions.
  • Build trust through reliable and thoughtful decision-making.
  • Innovative mindset with a willingness to challenge conventional thinking.
  • A desire to explore and implement new approaches for continuous improvement.
Qualifications
  • Fluent in German, both written and verbal, is essential.
  • Proven experience (7+ years) in an operations management role within the professional services industry is essential.
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Demonstrated success in leading and developing high-performing teams.
  • Strong analytical and problem-solving skills with a keen eye for detail.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments.
  • Having a professional level of English, both written and verbal, would be highly advantageous.
  • Legally authorized to work in Germany.

  • Operational Excellence Leader

    vor 2 Wochen

    Munich, Bayern, Deutschland ZEISS Group Vollzeit

    About the RoleWe are seeking an experienced and dynamic Senior Manager to join our Operational Excellence team at the ZEISS Group. The successful candidate will be responsible for driving the implementation of operational excellence projects across the organization to deliver desired results.Key Responsibilities:Develop and implement advanced strategies to...

  • Operational Excellence Leader

    vor 2 Wochen

    Munich, Bayern, Deutschland ZEISS Group Vollzeit

    About the RoleWe are seeking an experienced and dynamic Senior Manager to join our Operational Excellence team at the ZEISS Group. The successful candidate will be responsible for driving the implementation of operational excellence projects across the organization to deliver desired results.Key Responsibilities:Develop and implement advanced strategies to...

  • Medical Excellence Operations Lead

    vor 2 Wochen

    Munich, Bayern, Deutschland Daiichi Sankyo Europe Vollzeit

    About Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide.Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Director of Medical Excellence Operations. This...

  • Director, Medical Operations Excellence

    vor 3 Wochen

    Munich, Bayern, Deutschland Daiichi Sankyo Europe Vollzeit

    About Daiichi Sankyo EuropeDaiichi Sankyo is a global pharmaceutical company dedicated to improving the lives of patients worldwide through innovative therapies. With over 120 years of experience and a presence in more than 20 countries, we are committed to developing new standards of care that address unmet medical needs. In Europe, our focus lies in two...

  • Operations Manager, Supply Chain Excellence

    vor 2 Wochen

    Munich, Bayern, Deutschland Amazon Logistik AF Muenchen GmbH - D93 Vollzeit

    About the RoleWe are seeking an experienced Area Manager to join our Amazon Logistik AF Muenchen GmbH - D93 team in Munich, Germany. As an Area Manager, you will be responsible for leading a team that ensures the smooth operation of our logistics processes, focusing on safety, efficiency, and quality.Key ResponsibilitiesLead a High-Performing Team: Manage a...

  • Operations Manager, Supply Chain Excellence

    vor 2 Wochen

    Munich, Bayern, Deutschland Amazon Logistik AF Muenchen GmbH - D93 Vollzeit

    About the RoleWe are seeking an experienced Area Manager to join our Amazon Logistik AF Muenchen GmbH - D93 team in Munich, Germany. As an Area Manager, you will be responsible for leading a team that ensures the smooth operation of our logistics processes, focusing on safety, efficiency, and quality.Key ResponsibilitiesLead a High-Performing Team: Manage a...

  • Flight Operations Leader

    vor 1 Monat

    Munich, Bayern, Deutschland Resource Group Vollzeit

    Position OverviewWe are seeking experienced A321 Captains to support our esteemed client in the aviation sector. This role is pivotal in ensuring safe and efficient flight operations.Key ResponsibilitiesMaintain a current ATPL EASA License.Demonstrate proficiency in English at ICAO Level 4.Oversee flight safety and compliance with aviation regulations.Lead...

  • Lobby Operations Leader

    vor 1 Monat

    Munich, Bayern, Deutschland Pullman Hotel Munich Vollzeit

    Become a valued member of our team at Pullman Munich Hotel, where we foster a vibrant and enthusiastic environment that prioritizes innovation, collaboration, and excellence.We are in search of candidates who possess strong character, are eager to work together, and are ready to embrace responsibilities with integrity and respect.If you are interested in...

  • Lounge Operations Team Leader

    vor 1 Monat

    Munich, Bayern, Deutschland Hyatt Corporation Vollzeit

    Team Leader - Andaz Lounge Join our vibrant team at Hyatt Corporation as a Team Leader in the Andaz Lounge. Our establishment is renowned for its exceptional service and luxurious ambiance, offering a unique experience to our guests. As a Team Leader, you will play a crucial role in ensuring the seamless operation of the lounge, where you will have the...

  • Medical Excellence Operations Director

    Vor 3 Tagen

    Munich, Bayern, Deutschland Daiichi Sankyo Europe Vollzeit

    Job Title: Director Medical Excellence OperationsAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide. With a strong presence in Europe and a commitment to excellence, we strive to become a global...

  • Medical Excellence Operations Director

    Vor 3 Tagen

    Munich, Bayern, Deutschland Daiichi Sankyo Europe Vollzeit

    Job Title: Director Medical Excellence OperationsAbout Daiichi Sankyo EuropeDaiichi Sankyo Europe is a leading pharmaceutical company dedicated to discovering, developing, and delivering innovative treatments that improve the quality of life for patients worldwide. With a strong presence in Europe and a commitment to excellence, we strive to become a global...

  • Senior Manager

    vor 12 Stunden

    Munich, Bayern, Deutschland ZEISS Group Vollzeit

    About the RoleWe are seeking a seasoned Senior Manager to drive the implementation of operational excellence projects across the ZEISS group. The successful candidate will lead cross-functional teams to deliver results and improve processes.Key ResponsibilitiesDevelop and implement strategies to optimize processes and increase efficiencyIdentify...

  • Senior Manager

    vor 12 Stunden

    Munich, Bayern, Deutschland ZEISS Group Vollzeit

    About the RoleWe are seeking a seasoned Senior Manager to drive the implementation of operational excellence projects across the ZEISS group. The successful candidate will lead cross-functional teams to deliver results and improve processes.Key ResponsibilitiesDevelop and implement strategies to optimize processes and increase efficiencyIdentify...

  • Operational Excellence Manager

    vor 1 Woche

    Munich, Bayern, Deutschland ZEISS Group Vollzeit

    About the RoleWe are seeking a seasoned Senior Manager to drive operational excellence projects across the ZEISS group. The successful candidate will lead cross-functional teams to implement process improvements, develop and implement advanced strategies to optimize processes, and drive continuous improvement initiatives.Key ResponsibilitiesDevelop and...

  • Operational Excellence Manager

    vor 1 Woche

    Munich, Bayern, Deutschland ZEISS Group Vollzeit

    About the RoleWe are seeking a seasoned Senior Manager to drive operational excellence projects across the ZEISS group. The successful candidate will lead cross-functional teams to implement process improvements, develop and implement advanced strategies to optimize processes, and drive continuous improvement initiatives.Key ResponsibilitiesDevelop and...

  • Quality Operations Team Leader

    vor 1 Monat

    Munich, Bayern, Deutschland Mynaric AG Vollzeit

    Team Leader – Quality Operations at Mynaric (m/f/d)Shape the future of connectivity with usRole OverviewAs the Team Leader for Quality Operations, you will be at the forefront of ensuring excellence in our quality management processes. Your leadership will be pivotal in steering a team of Quality Engineers dedicated to managing Non-Conformities, conducting...

  • Medical Excellence Operations Director

    vor 1 Woche

    Munich, Bayern, Deutschland Daiichi Sankyo Europe Vollzeit

    Job Title: Director Medical Excellence OperationsAbout the Role:We are seeking a highly skilled and experienced professional to join our team as a Director Medical Excellence Operations. This is a key role within our organization, responsible for harmonizing methodologies and processes throughout the entire European Specialty Medical organization.Key...

  • Medical Excellence Operations Director

    vor 1 Woche

    Munich, Bayern, Deutschland Daiichi Sankyo Europe Vollzeit

    Job Title: Director Medical Excellence OperationsAbout the Role:We are seeking a highly skilled and experienced professional to join our team as a Director Medical Excellence Operations. This is a key role within our organization, responsible for harmonizing methodologies and processes throughout the entire European Specialty Medical organization.Key...

  • Service Director

    Vor 3 Tagen

    Munich, Bayern, Deutschland Talents First - Executive Search & Selection Vollzeit

    About the Role:We are seeking an experienced and dynamic Service Director to lead service operations across the DACH and Benelux regions. This role is pivotal in driving service excellence, ensuring customer satisfaction, and steering the strategic direction of service operations.Key Responsibilities:Strategic Leadership: Develop and implement service...

  • Service Director

    Vor 3 Tagen

    Munich, Bayern, Deutschland Talents First - Executive Search & Selection Vollzeit

    About the Role:We are seeking an experienced and dynamic Service Director to lead service operations across the DACH and Benelux regions. This role is pivotal in driving service excellence, ensuring customer satisfaction, and steering the strategic direction of service operations.Key Responsibilities:Strategic Leadership: Develop and implement service...