Aktuelle Jobs im Zusammenhang mit Hotel Operations Director - Hamburg, Hamburg - Radisson Blu Hotel - Hamburg
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Hotel Operations Manager
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Hotel Operations Director
vor 2 Monaten
As a Hotel Operations Manager at Radisson Hotel Group, you will be responsible for ensuring the smooth running of the hotel, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels.
You will work proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
Your key responsibilities will include:
* Implementing strategies to identify, communicate, and deliver key hotel metrics
* Working with key stakeholders to manage and review the life cycle of the team within the hotel, fostering a culture of growth, development, and performance
* Delivering the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled and maximizing sales and profit, business opportunities, and brand reputation, productivity, and performance
* Building and maintaining effective working relationships with all key stakeholders
* Reviewing and scrutinizing business operations, objectives, and best practices, providing recommendations that will drive financial performance and provide added value
Job Requirements
To be successful in this role, you will need:
* Proven experience in hotel operations with strong problem-solving capabilities
* Excellent leadership skills with a hands-on approach and lead-by-example work style
* Commitment to exceptional guest service with a passion for the hospitality industry
* Ability to find creative solutions, offering advice and recommendations
* Personal integrity, with the ability to work in an environment that demands excellence, time, and energy
* Experienced in using IT systems on various platforms
* Strong communication skills
We offer you:
As a valued member of our team, you will enjoy a range of benefits, including:
* Employee rates for you and friends & family in all Radisson and prizeotel hotels
* 30% discount F&B discount during your stays in our hotels
* Free accommodation for you in our hotel for the first month if you come to us from another city
* An extra day off around your birthday
* A bonus payment every 5 years, as well as a genuine gold YesICan pin with a diamond awarded from your 5th anniversary onwards
* A payment for every guest you attract to our loyalty programme
* The opportunity to discover your hotel as a guest and enjoy an in-house experience for dinner, bed, and breakfast together with a companion of your choice, within 4 to 6 months of being hired
* A 550 € net Refer-a-Friend bonus for every hired person you bring in
* Individual further training opportunities at the in-house Radisson Academy
* Diverse career opportunities worldwide in more than 1500 hotels
* Training, transfer, and promotion opportunities in 9 hotel brands worldwide
* A diverse and open team and regular team events
* Recognition as one of Germany's Best Employers 2021 in the category 'Gastronomy, Hotels, Leisure & Tourism'
If you are a motivated and experienced hotel professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
Apply now and become a Moment Maker at Radisson Hotel Group. We look forward to getting to know you.
