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Team Lead

vor 2 Monaten

Düsseldorf, Nordrhein-Westfalen, Deutschland AMEVIDA SE Vollzeit
Job Description

We are seeking a highly skilled and experienced Team Manager to join our team at AMEVIDA SE. As a Team Manager, you will be responsible for leading a team of sales professionals in our call center, ensuring that they have the necessary tools and support to excel in their roles.

Key Responsibilities:
  • Team Leadership: Lead and manage a team of sales professionals, providing guidance and support to ensure they meet their sales targets and provide excellent customer service.
  • Sales and Customer Service: Develop and implement sales strategies to drive revenue growth, while also ensuring that customer needs are met and exceeded.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Performance Management: Conduct regular performance reviews and provide feedback to team members to ensure they are meeting their goals and objectives.
Requirements:
  • Experience: Minimum 3 years of experience in a sales or customer service role, with a proven track record of success.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire team members.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
  • Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and development.
  • Collaborative Work Environment: A collaborative and dynamic work environment.
  • Recognition and Rewards: Recognition and rewards for outstanding performance.