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IT Contract Manager for Bayern Insurance

vor 2 Monaten

Munich, Bayern, Deutschland Versicherungskammer Bayern Vollzeit
About the Role

We are seeking an experienced IT Provider Manager to join our team at Versicherungskammer Bayern. As a key member of our IT department, you will be responsible for managing IT outsourcing contracts and ensuring the delivery of high-quality services to our customers.

Key Responsibilities
  • Manage IT service providers during the lifecycle of outsourcing contracts
  • Implement and manage IT service level agreements (SLAs) and key performance indicators (KPIs)
  • Collaborate with IT service owners to ensure the effective delivery of IT services
  • Develop and maintain relationships with IT service providers and internal stakeholders
  • Ensure compliance with regulatory requirements and industry standards
  • Lead cross-functional teams to resolve complex IT issues
Requirements
  • Relevant degree in Computer Science or a related field
  • Proven experience in IT service management, IT provider management, or a related field
  • Strong knowledge of ITIL processes and methodologies
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Fluency in German and English
What We Offer
  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading insurance company in the region
  • A diverse and inclusive workplace culture
About Us

Versicherungskammer Bayern is a leading insurance company in the region, offering a wide range of insurance products and services. We are committed to providing excellent customer service and ensuring the well-being of our customers. We are an equal opportunities employer and welcome applications from diverse candidates.