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Network Support Specialist
vor 1 Monat
About the Role
We are seeking a skilled Network Engineer (L1) to join our team at NTT DATA. As a Network Engineer, you will be responsible for providing Level 1 network support for our client in Leipzig, Germany.
Key Responsibilities
- Provide network support for LAN, WLAN, and security systems.
- Perform changes and standard service requests independently.
- Handle challenging incidents in the daily operation.
- Collaborate with users and technical teams.
- Develop and maintain network configurations and documentation.
- Promote the use of CMDB and network monitoring tools.
- Implement future-proof technologies.
- Participate in 3-shift operations and on-call duties.
Requirements
- Completed technical education or degree in a related field.
- First-hand experience in network administration and security appliance management.
- Strong knowledge of Cisco LAN/WLAN environments (CCNA desirable).
- Familiarity with DHCP, IPv4, and IPv6, as well as network management tools.
- Knowledge of HP, Aruba, and Fortinet solutions.
- Structured approach combined with meticulous and result-oriented work style, especially during problem analysis.
- Excellent customer and service orientation.
- Fluent German and good English language skills.
Benefits
- Company pension scheme.
- Bitkom employee discounts.
- Home office option.
- Job bike leasing option.
- MTP (Mitarbeiter-Technikprogramm).
- Family service.
- Referral bonus.
- Special leave days.
- Group accident insurance.
- Anniversary award.
- Professional development opportunities.
- Call readiness is remunerated.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
