Aktuelle Jobs im Zusammenhang mit Team Lead Customer Service - Düsseldorf, Nordrhein-Westfalen - Postcode Lotterie DT gGmbH
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Retail Team Lead
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland MASSIMO DUTTI VollzeitWe are looking for a Retail Team Lead to join our team at Massimo Dutti. As a key member of our retail team, you will be responsible for leading a team of sales associates and ensuring that our customers receive an exceptional shopping experience.Key responsibilities include:Managing a team of sales associates to achieve sales targets and provide excellent...
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Burberry Team Lead
Vor 2 Tagen
Düsseldorf, Nordrhein-Westfalen, Deutschland Burberry VollzeitJob PurposeAs a Team Manager at Burberry, you will play a crucial role in driving category performance and delivering exceptional customer experiences. You will work closely with the Store Manager to oversee sales teams and ensure they meet sales goals and KPIs.ResponsibilitiesLead Sales Associates: Coach and motivate sales associates to improve their...
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Bar Team Lead
vor 1 Woche
Düsseldorf, Nordrhein-Westfalen, Deutschland Accor VollzeitJob Title: Bar Team LeadJob Summary:We are seeking a skilled Bar Team Lead to join our team at TRIBE Düsseldorf. As a Bar Team Lead, you will be responsible for curating and innovating cocktail menus, training bar staff in mixology and customer service, and creating an engaging bar environment that encourages creativity and interaction.Key...
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IT Infrastructure Services Team Lead
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack VollzeitJob Title: Team Lead IT Infrastructure ServicesWe are seeking a highly skilled and experienced IT professional to lead our IT Infrastructure Services team. As a Team Lead, you will be responsible for the strategic development, operational management, and leadership of our IT infrastructure team.Key Responsibilities:Lead a team of 6 internal staff and 3...
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IT Infrastructure Services Team Lead
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack VollzeitJob Title: Team Lead IT Infrastructure ServicesWe are seeking a highly skilled and experienced IT professional to lead our IT Infrastructure Services team. As a Team Lead, you will be responsible for the strategic development, operational management, and leadership of our IT infrastructure team.Key Responsibilities:Lead a team of 6 internal staff and 3...
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Software Engineering Team Lead
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a pioneering company in the customer service industry, leveraging cutting-edge AI technology to revolutionize the way businesses interact with their customers. Our award-winning solution, Cognigy.AI, empowers organizations to deliver exceptional service that is instant, personalized, and multilingual, across any channel.Our team of...
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Software Engineering Team Lead
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a pioneering company in the customer service industry, leveraging cutting-edge AI technology to revolutionize the way businesses interact with their customers. Our award-winning solution, Cognigy.AI, empowers organizations to deliver exceptional service that is instant, personalized, and multilingual, across any channel.Our team of...
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IT Infrastructure Services Team Lead
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack VollzeitJob Title: Team Lead IT Infrastructure ServicesWe are seeking an experienced IT professional to lead our IT Infrastructure Services team. As a key member of our IT organization, you will be responsible for the strategic development, operational management, and leadership of our IT infrastructure team.Key Responsibilities:Lead a team of 6 internal staff and 3...
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IT Infrastructure Services Team Lead
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack VollzeitJob Title: Team Lead IT Infrastructure ServicesWe are seeking an experienced IT professional to lead our IT Infrastructure Services team. As a key member of our IT organization, you will be responsible for the strategic development, operational management, and leadership of our IT infrastructure team.Key Responsibilities:Lead a team of 6 internal staff and 3...
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IT Infrastructure Services Team Lead
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG VollzeitAbout the RoleWe are seeking a highly skilled and experienced IT Infrastructure Services Team Lead to join our team at Intersnack IT KG. As a key member of our IT organization, you will be responsible for leading our IT infrastructure team and ensuring the delivery of high-quality IT services to support our business operations.Key ResponsibilitiesLead a team...
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IT Infrastructure Services Team Lead
Vor 6 Tagen
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack VollzeitGrow with Intersnack ITWe invite you to assume the role of Team Lead IT Infrastructure Services, a newly created position that requires an expert to spearhead our team and chart a path towards growth and excellence. Your expertise will be instrumental in guiding our technological progress, ensuring that our IT infrastructure aligns with the highest security,...
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IT Infrastructure Services Team Lead
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG VollzeitAbout the RoleWe are seeking an experienced IT Infrastructure Services Team Lead to join our team at Intersnack IT KG. As a key member of our IT organization, you will be responsible for leading our IT infrastructure team and ensuring the delivery of high-quality IT services to support our business operations.Key ResponsibilitiesLead a team of IT...
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IT Infrastructure Services Team Lead
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG VollzeitAbout the RoleWe are seeking an experienced IT Infrastructure Services Team Lead to join our team at Intersnack IT KG. As a key member of our IT organization, you will be responsible for leading our IT infrastructure team and ensuring the delivery of high-quality IT services to support our business operations.Key ResponsibilitiesLead a team of IT...
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IT Infrastructure Services Team Lead
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG VollzeitAbout the RoleWe are seeking an experienced IT Infrastructure Services Team Lead to join our team at Intersnack IT KG. As a key member of our IT organization, you will be responsible for leading our IT infrastructure team and ensuring the delivery of high-quality IT services to support our business operations.Key ResponsibilitiesLead a team of IT...
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IT Infrastructure Services Team Lead
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG VollzeitAbout the RoleWe are seeking an experienced IT Infrastructure Services Team Lead to join our team at Intersnack IT KG. As a key member of our IT organization, you will be responsible for leading our IT infrastructure team and ensuring the delivery of high-quality IT services to support our business operations.Key ResponsibilitiesLead a team of IT...
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Customer Service Agent
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly motivated and customer-focused Customer Service Agent to join our team at DIS AG in Düsseldorf. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via...
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Customer Service Agent
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland DIS AG VollzeitJob DescriptionWe are seeking a highly motivated and customer-focused Customer Service Agent to join our team at DIS AG in Düsseldorf. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via...
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Senior Sales Team Lead
vor 2 Monaten
Düsseldorf, Nordrhein-Westfalen, Deutschland Cartier VollzeitJob SummaryWe are seeking a highly skilled and experienced Deputy Boutique Manager to join our team at Cartier. As a key member of our boutique team, you will be responsible for leading and managing the day-to-day operations of the boutique, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesTeam Management & LeadershipLead...
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IT Infrastructure Services Team Lead
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG VollzeitAbout the RoleWe are seeking an experienced IT Infrastructure Services Team Lead to join our team at Intersnack IT KG. As a key member of our IT organization, you will be responsible for leading our IT infrastructure team and ensuring the delivery of high-quality IT services to support our business operations.Key ResponsibilitiesLead a team of IT...
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IT Infrastructure Services Team Lead
vor 2 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Intersnack IT KG VollzeitAbout the RoleWe are seeking an experienced IT Infrastructure Services Team Lead to join our team at Intersnack IT KG. As a key member of our IT organization, you will be responsible for leading our IT infrastructure team and ensuring the delivery of high-quality IT services to support our business operations.Key ResponsibilitiesLead a team of IT...
Team Lead Customer Service
vor 2 Monaten
We are seeking a highly motivated and experienced Team Lead to join our Customer Service team at Postcode Lotterie DT gGmbH. As a Team Lead, you will be responsible for leading a team of approximately 15 customer service representatives and contributing to the overall success of our customer service operations.
Key Responsibilities- Lead and motivate a team of customer service representatives to achieve exceptional customer satisfaction and service delivery.
- Develop and implement strategies to improve customer experience and service quality.
- Collaborate with the marketing team to develop and implement customer service-related marketing initiatives.
- Analyze customer feedback and data to identify trends and areas for improvement.
- Develop and maintain relationships with key stakeholders, including customers, colleagues, and external partners.
- Stay up-to-date with industry trends and best practices in customer service and service delivery.
- Proven experience in a customer service leadership role, preferably in a similar industry.
- Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Strong knowledge of customer service principles and practices, including customer experience and service quality.
- Ability to work collaboratively with cross-functional teams, including marketing, sales, and operations.
- A dynamic and supportive work environment with opportunities for professional growth and development.
- A competitive salary and benefits package, including a comprehensive health insurance plan and retirement savings plan.
- A generous paid time off policy, including vacation days and holidays.
- Opportunities for professional development and training, including conferences and workshops.
- A collaborative and inclusive work environment with a diverse team of professionals.
