Operational Services Specialist – Atlassian Systems

vor 2 Wochen


Bonn, Nordrhein-Westfalen, Deutschland SVA Vollzeit

About the Role

We are seeking a highly skilled System Engineer to join our Operational Services team at SVA. As a key member of our team, you will be responsible for supporting and advising our clients on the operation, optimization, and development of their Atlassian infrastructure (Confluence and Jira).

Key Responsibilities

  • Provide second-level support to clients based on incoming requests (incident management)
  • Install, administer, and troubleshoot Atlassian environments (Confluence/Jira)
  • Migrate and update Atlassian environments (Confluence/Jira)

Requirements

  • Completed IT-related education (e.g., Bachelor's degree in Computer Science, Information Technology, or related field)
  • Experience in administering Atlassian products (Confluence and Jira) or a strong interest in learning
  • Ability to handle complex problem-solving
  • Proficiency in Windows and Linux operating systems
  • Basic knowledge of database administration
  • High service orientation and enjoyment of working in a team
  • Excellent communication skills and German language proficiency (C1 level or higher) for communication with our German-speaking clients

What We Offer

  • Flexible working hours to suit your lifestyle
  • A great team and a supportive work environment
  • Modern work equipment, including a notebook and smartphone of your choice
  • Opportunities for professional development and growth
  • A family-owned, independent company with a strong focus on service quality
  • Autonomy and room for self-responsibility


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