Customer Relationship Manager

vor 2 Wochen


Essen, Nordrhein-Westfalen, Deutschland Bankpower GmbH Vollzeit
About Bankpower GmbH

As a leading provider of financial services, Bankpower GmbH offers a unique opportunity to work with a dynamic team in the heart of the financial district. Our company is committed to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our clients.

Job Summary

We are seeking a highly skilled and motivated Financial Data Specialist to join our team. As a key member of our customer service team, you will be responsible for managing customer data, processing transactions, and providing exceptional customer service.

Key Responsibilities
  • Manage customer data, including account information and transaction history
  • Process transactions, including deposits, withdrawals, and transfers
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Collaborate with internal teams to ensure seamless customer experiences
  • Stay up-to-date with industry developments and regulatory requirements
Requirements
  • High school diploma or equivalent required; degree in finance or related field preferred
  • Minimum 2 years of experience in customer service or financial industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in MS Office and financial software
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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