Technical Support Specialist

vor 2 Wochen


Kirchheim unter Teck, Baden-Württemberg, Deutschland Renesas Electronics Vollzeit

Renesas Electronics Corporation is a leading global provider of microcontrollers, empowering a safer, smarter and more sustainable future where technology helps make our lives easier.

Our company culture, TAGIE, stands for Transparent, Agile, Global, Innovative and Entrepreneurial. We strive to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders.

We are looking for a Technical Support Specialist to join our dynamic team on-site in Sofia / Bulgaria. If you enjoy solving technical challenges, participating in global IT projects, have excellent communication skills and enjoy working in a positive and team-orientated environment, then you could be the perfect fit for our company.

Key responsibilities

  • Providing local support activities for the Global Service Desk, facilities and corporate IT functions
  • Deskside, L2 support and other IT support at designated sites
  • Troubleshoot and provide local support for end users
  • Act as the local liaison between IT and the business
  • Providing IT project support as required by the business
  • Own a secondary technical skill (for example SCCM, Zscaler, Apple devices)
  • Maintain internal user guides, guidance notes and technical documents
  • Provide new starters with correct equipment and guided access to IT resources and ensure leaver equipment is processed correctly
  • Stock control & inventory & secure hardware disposal
  • Response time for escalations to Level 2 support within SLAs
  • Replacement equipment available to meet SLA
  • Occasionally setup and maintenance of the IT infrastructure at a basic level
  • Provide vacation/holiday coverage to other in region liaisons
  • Occasionally on call/standby work during scheduled out of hours IT upgrades

Requirements

  • 5 years of IT experience in a professional capacity
  • Very good knowledge of Windows client software and Microsoft office
  • Able to manage priorities under pressure
  • Desired knowledge of networking, including Wifi, routers, switches, VPN
  • Secondary technical skill (e.g. Azure AD, endpoint security)
  • Excellent verbal and written communication skills– ability to convey technical information to non-technical users successfully
  • Experience in working in an agile organization that is fast-moving and requires a can-do attitude
  • Experience in working across all levels of an organization
  • Good knowledge of written and spoken English

Estimated annual salary: €40,000 - €60,000



  • Kirchheim unter Teck, Baden-Württemberg, Deutschland Renesas Electronics Vollzeit

    Job DescriptionRenesas Electronics is seeking a seasoned SAP change management expert to lead our team and drive the successful implementation of SAP Solution Manager 7.2 and SAP Cloud ALM.About the RoleThe ideal candidate will have extensive experience in change management for SAP projects, preferably in a lead or senior role, with a strong understanding of...


  • Kirchheim unter Teck, Baden-Württemberg, Deutschland Renesas Electronics Vollzeit

    About Renesas ElectronicsRenesas Electronics is a leading provider of embedded semiconductor solutions, driven by its Purpose to make our lives easier. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and innovation.Job OverviewWe are...


  • Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world-leading MCUs, SoCs, analog and...


  • Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    StellenbeschreibungWir suchen einen leidenschaftlichen und engagierten IT-Support-Mitarbeiter (m/w/d) zur Verstärkung unseres dynamischen Teams vor Ort in Nabern / Deutschland. Wenn Sie Spaß daran haben, technische Herausforderungen zu lösen, an globalen IT-Projekten mitzuwirken, über ausgezeichnete Kommunikationsfähigkeiten verfügen und gerne in einem...


  • Kirchheim bei München, Bayern, Deutschland PreGel Deutschland Vertriebsgesellschaft mbH Vollzeit

    Beschreibung der StelleWir suchen Sie für eine position als Service Support Specialist bei PreGel Deutschland Vertriebsgesellschaft mbH, einem führenden Anbieter von Spa-Produkten mit Sitz in Italien. In dieser Rolle werden Sie Teil des Kundenservice-Teams sein und verantwortlich sein für die Durchführung aktiver und individueller telefonischer...

  • Head of Customer Support

    vor 3 Monaten


    Kirchheim unter Teck, Deutschland MAKINO Europe GmbH Vollzeit

    **Kirchheim unter Teck**: **GERMANY**: In view of a major expansion, we are currently looking for an experienced and ambitious **Head of Customer Support (M/F/d)**: located in our offices in **Kirchheim unter Teck (near Stuttgart), **Germany **Your principal tasks**: - Active contribution to customer satisfaction across all European regions - Strategic...


  • Kirchheim bei München, Bayern, Deutschland NetApp Vollzeit

    About the RoleWe are seeking a highly skilled Senior Technical Solutions Expert to join our team at NetApp. As a key member of our technical support team, you will be responsible for providing expert-level technical assistance to customers, customer support personnel, and field support staff.Key Responsibilities:Troubleshoot complex issues related to NetApp...


  • Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job Description About Operations Engineering Division (OED ): OED is the central team that supports all Business Unit Design and Development teams, and other organizations including Sales, Marketing, Business Operations, Foundry Operations, and Test. OED provides a platform for managing all process technology and PDK development for both Internal and...


  • Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job Description We are looking for an enthusiastic, and dynamic Field Applications Engineer (FAE) to support our customers in Germany, focusing on Analog and Power Products. As a Field Applications Engineer, you are the bridge between your customer and many internal business divisions acting as a key technical advisor for a wide range of customer...

  • SAP Solutions Manager

    vor 6 Monaten


    Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job Description Overview We are looking for a change management architect/team lead who can configure and maintain SAP Solution Manager 7.2 and SAP Cloud ALM, and coordinate the change management process in ERP systems. You will be responsible for providing technical and functional support for SAP Solution Manager related problems, and ensuring the smooth...


  • Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job DescriptionJob Purpose and Dimensions: Support the Enterprise Application Architect team members and business with regards of Develop and maintain technical documentation of processes, standards and procedures for the administration and supportLead technical projects in SAP environmentCoordinate activities with functional departments and external...


  • Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job DescriptionJob Purpose and Dimensions: Support the Enterprise Application Architect team members and business with regards of Develop and maintain technical documentation of processes, standards and procedures for the administration and supportLead technical projects in SAP environmentCoordinate activities with functional departments and external...

  • Test Hardware Engineer

    vor 6 Monaten


    Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job Description The Role: • Project planning and scheduling with external suppliers and internal stakeholders • Request Hardware quotations from suppliers, comparison of quotations • Track the project status, escalate any deviation from the schedule • Provide technical support and consultation to the project team • Drive Hardware Design with...


  • Kirchheim bei München, Deutschland Applied Materials Vollzeit

    Applied Materials is the world market leader for special systems and manufacturing processes in semiconductor, electronics and display technology. We not only provide the technology that powers nearly every new chip and advanced display in the world, but also our innovations shape the technology of the future. ~33,000 employees worldwide work in research...

  • ENT APPS

    vor 4 Wochen


    Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job DescriptionOverviewWe are looking for a change management architect/team lead who can configure and maintain SAP Solution Manager 7.2 and SAP Cloud ALM, and coordinate the change management process in ERP systems. You will be responsible for providing technical and functional support for SAP Solution Manager related problems, and ensuring the smooth and...


  • Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job DescriptionWe are looking for a SAP Security and GRC consultant with 8 years of experience to join our team and help us deliver high-quality solutions to our clients.You will be responsible for designing, implementing, and maintaining SAP security and governance, risk, and compliance (GRC) solutions across various SAP modules and platforms.You will also...


  • Kirchheim unter Teck, Deutschland Siemens Energy Vollzeit

    **A Snapshot of Your Day** As the Global Head of Sales for the Distribution Transformer Business, you will lead a dynamic and diverse international sales team, responsible for creating and implementing strategic plans across the global landscape. This includes identifying business needs, market potential, and innovative strategies for Distribution...


  • Kirchheim unter Teck, Deutschland Le Creuset GmbH Vollzeit

    p>Unsere internationale, zukunftsorientierte Marke mit französischer Herkunft blickt auf eine 100-jährige Tradition zurück. Durch unsere Werte LEIDENSCHAFT, INTEGRITÄT, INNOVATION & EXZELLENZ und TEAMWORK sowie durch unsere Vielfalt aus 22 Ländern und Kulturen der europäischen Region machen wir Le Creuset zu einem großartigen Arbeitsplatz. Seit 1925...

  • Senior Technical Writer

    vor 6 Monaten


    Eningen unter Achalm, Deutschland Viavi Solutions Vollzeit

    Summary: VIAVI empowers Service Providers and IT organizations to manage the network lifecycle for complex 5G and Fiber networks with intuitive instruments, systems and technologies; and our expertise in light management and optical coatings help protect the world's bank notes from counterfeiters, enhance the colors you see, and enable advanced technology...


  • Kirchheim unter Teck, Deutschland Renesas Electronics Vollzeit

    Job Description Renesas is looking for a passionate and enthusiastic Sales Account Manager (Graduate) for our IoT and Infrastructure Group, to cover accounts in Baden Württemberg, Germany. In this role, you will develop Renesas revenues with a defined set of regional customers in Germany (in South and West) and based on a product portfolio in Analog,...


  • Kirchheim bei München, Bayern, Deutschland Applied Materials Vollzeit

    At Applied Materials, a leader in semiconductor technology, we are seeking an experienced Manufacturing Process Optimization Specialist to join our Supply Chain Management team.The ideal candidate will have at least 4 years of experience in industrial engineering or a related field, with expertise in forecasting, inventory management, and material...

  • Solutions Engineer

    vor 1 Monat


    Eningen unter Achalm, Deutschland VIAVI Vollzeit

    VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace...