Night Manager

vor 4 Wochen


Berlin, Berlin, Deutschland The Hoxton Vollzeit
Job Description

As a Night Manager at The Hoxton, you will be responsible for overseeing all hotel operations during the night shift. This includes handling guest check-ins, check-outs, and last-minute requests with ease.

  • Take charge of all hotel operations during the night shift.
  • Handle guest check-ins, check-outs, and last-minute requests with ease.
  • Run the night audit and ensure all financial records balance for the new day.
  • Coordinate with housekeeping, maintenance, and security to keep things running smoothly.
  • Respond to guest complaints or incidents – and follow up with solutions.
  • Ensure safety and security of the hotel and guests throughout the night.
  • Hand over all important information to the morning team, keeping everyone in the loop.
  • Keep an eye on inventory and ensure everything's ready for the next day.
Qualifications

We are looking for a candidate with previous experience managing night shifts in hotels or similar environments. You should be able to lead a team and keep cool under pressure.

  • Previous experience managing night shifts in hotels or similar environments.
  • You can lead a team and keep cool under pressure.
  • You know hotel management systems (e.g., Opera or other PMS).
  • You are flexible with working nights, weekends, and holidays.
  • You are super detail-oriented and has top-notch organizational skills.
  • You love working with people and delivering amazing guest experiences.
  • You have a calm and friendly demeanor, even when things get hectic.
  • You're looking for a place where you can be you; no clones in suits here.
  • You're all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • You're not precious. We leave our egos at the door and help get stuff done.
  • You're up for doing things differently and trying (almost) everything once if we got stuck in a lift together we'd have a good time and share a few laughs.
  • You want to be part of a team that works hard, supports each other and has fun along the way.
What's in it for you

We offer a competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.

  • The opportunity to bring an exciting new hospitality concept to Berlin (and Germany) and join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
  • 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
  • A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.
  • Join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that's very passionate about creating great hospitality experiences and building a portfolio of brands.
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us.
  • Goes without saying, but we'll feed you when on shift (Pluxee benefit card and vouchers).
  • Great discounts across the entire Ennismore family.
  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Regular team get togethers, from our team drinks to our (pretty special) bi-annual parties – we know how to have a good time

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