Infrastructure Specialist with expertise in Microsoft Teams
vor 3 Wochen
We are seeking a highly skilled Infrastructure Specialist to join our team at auteega GmbH. As an Infrastructure Specialist, you will be responsible for maintaining and troubleshooting central infrastructure and operating system-related applications for 27 countries in Europe.
Key Responsibilities:- Maintenance and troubleshooting of central infrastructure and operating system-related applications
- Monitoring, optimization, and reporting of provider performance with regard to key figures and throughput times for service requests and incidents
- Classification, qualification, tracking, and processing of incoming tickets in the area of 2nd level infrastructure support, primarily in the UCC environment (Teams and contact centre) and Microsoft Exchange
- Participation in regular meetings with service providers
- Coordination and management of external service providers
Requirements:
- Experience in the support of Windows servers, network components
- Knowledge in the administration of collaboration applications such as Teams and/or the administration of Microsoft Exchange
- Understanding and interest in the area of UCC
- A broad knowledge and understanding of various IT systems
- Experience in large corporate environments and/or in the area of contact centres/call centres is an advantage
- A very important point: you should be keen to work in an international team and a collegial environment where the team language is English
- Very good written and spoken English skills
- German language skills are nice to have
What We Offer:
- Permanent employment contract
- 38.5 hours per week
- 13 monthly salaries
- Holiday allowance
- 30 days holiday
- Job bike
- Company pension scheme
- Mobile office
- Flexible working time models
- Exclusive further training programme
- Team events
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Fürth, Bayern, Deutschland auteega Gmbh VollzeitJob Title: Infrastructure Specialist with expertise in Microsoft ExchangeWe are seeking a highly skilled Infrastructure Specialist with expertise in Microsoft Exchange to join our team at auteega GmbH. As a key member of our IT department, you will be responsible for maintaining and troubleshooting central infrastructure and operating system-related...
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Fürth, Bayern, Deutschland auteega Gmbh VollzeitJob Title: Infrastructure Specialist with expertise in Microsoft ExchangeWe are seeking a highly skilled Infrastructure Specialist with expertise in Microsoft Exchange to join our team at auteega GmbH. As a key member of our IT department, you will be responsible for maintaining and troubleshooting central infrastructure and operating system-related...
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