Cruise Ship Hotel Operations Manager

Vor 3 Tagen


Hamburg, Hamburg, Deutschland Carnival Corporation and plc Vollzeit

Job Title: Cruise Ship Hotel Operations Manager

We are seeking a highly skilled and experienced Cruise Ship Hotel Operations Manager to join our team at Carnival Corporation and plc. As a key member of our operations department, you will be responsible for ensuring the smooth operation of hotel facilities on board our ships.

About Us

Carnival Corporation and plc is a leading cruise operator with a global presence. Our company operates several brands, including AIDA Cruises and Costa Crociere, and offers a range of itineraries and onboard experiences to our passengers.

Your Responsibilities

As a Cruise Ship Hotel Operations Manager, your primary responsibilities will include:

  • Overseeing the daily operation of hotel facilities, including rooms, restaurants, bars, and other public areas.
  • Coordinating with various departments, such as housekeeping, food and beverage, and maintenance, to ensure seamless service delivery.
  • Managing budgets and inventory levels to optimize resource allocation and minimize waste.
  • Developing and implementing strategies to enhance customer satisfaction and loyalty.
  • Monitoring and reporting on key performance indicators, such as occupancy rates, revenue growth, and guest feedback.

Requirements

To be successful in this role, you will need:

  • A degree in hospitality, business administration, or a related field.
  • At least 3 years of experience in hotel operations, preferably in the cruise industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Proficiency in Microsoft Office and other relevant software applications.

What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

  • A base salary of $120,000 per annum.
  • A performance-based bonus structure, offering up to 20% of your annual salary.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
  • The opportunity to work on board one of our luxurious cruise ships, with all meals and accommodations provided.
  • Ongoing training and development opportunities to help you advance your career.

Location

This role is based in Hamburg, Germany, with regular travel to ship locations throughout Europe and beyond.



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