Strategic Customer Growth Specialist
vor 4 Stunden
We are seeking a skilled Strategic Customer Growth Specialist to join our Group Retail team at ProCredit Holding in Frankfurt am Main.
Company OverviewProCredit Holding AG is an international group of development-oriented commercial banks for small and medium enterprises (MSMEs). Our goal is to combine a high developmental impact with economic success.
The company operates in Southeastern and Eastern Europe, South America, and Germany. We aim to drive sustainable profitable growth in each country through strategic customer-centric initiatives.
Job DescriptionThis role will be responsible for developing, executing, and continuously monitoring the implementation of the Groups and local ProCredit banks retail banking strategy.
The ideal candidate will conduct market research, identify opportunities for growth, and develop targeted customer value propositions.
The successful candidate will have experience in strategic planning, customer segmentation, or a similar role, preferably in the financial services industry.
Key Responsibilities- Analyze customer segments across ProCredit's markets and identify key opportunities for growth and development.
- Design and refine customer-centric strategies to better serve Retail clients.
- Collaborate with the Group Retail team and other business teams to deliver tailored products, services, and marketing strategies.
- Develop and execute comprehensive market research initiatives to gather customer insights.
- Manage and lead strategic multi-country projects representing the Group Holding towards the subsidiaries.
- University degree in business, economics, finance, or a related field.
- 5+ years of experience in strategic planning, customer segmentation, or a similar role.
- Strong experience with customer-centric strategies, including market analysis and customer lifecycle management.
- Proven ability to work with cross-functional teams in an international environment.
- Strong analytical skills with experience in driving business performance through data-driven insights.
- Excellent communication and project management skills.
We offer a competitive salary of €80,000 per year, depending on experience, as well as a range of benefits, including:
- Pleasant and open working atmosphere and an international team.
- Flat hierarchies and short decision paths.
- Interesting and challenging tasks and cross-team project work.
- Great location in the Bockenheim district of Frankfurt am Main.
- Company pension scheme.
- Deutschland Ticket (country-wide transportation pass).
- EGYM Wellpass (membership valid at a number of gyms throughout Germany).
- JobRad (pick a bike and pay a monthly rental fee to the company).
We are committed to providing a dynamic and supportive work environment that encourages professional growth and development.
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