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Service Point Technician

vor 2 Monaten

Plochingen, Baden-Württemberg, Deutschland Decathlon Vollzeit

Position Overview

Become a vital part of the DECATHLON experience. Accept the challenge that motivates you to excel. We thrive on mutual encouragement and pushing boundaries. Join us to truly understand our culture.

Benefits for You

  • Performance Recognition: We provide a success bonus of up to 10% monthly in addition to your base salary, along with profit-sharing opportunities.
  • Exclusive Employee Discounts: Enjoy a 30% discount on all DECATHLON private label products.
  • Commitment to Well-being: Take advantage of 30 vacation days, free and confidential online mental health support, and the chance to take a month-long sabbatical every two years.
  • Focus on Your Growth: With our continuous expansion, new national and international opportunities are always emerging. You can select your focus areas and establish your goals during our regular development meetings, ensuring close collaboration with your leader to advance your initiatives. Improve your professional and personal skills through various training sessions.
  • Active Workplace Culture: We celebrate achievements with engaging team sports events.
  • Team Spirit: Similar to sports, teamwork is our cornerstone. We are a dedicated group that fosters a friendly atmosphere and uses an informal approach in communication, regardless of hierarchy.
  • Advanced Store Environment: Our team is equipped with modern digital tools. You will have access to your own tablet, a laptop, and digital showrooms to assist our sports enthusiasts effectively.

Key Responsibilities

  • Service and repair customer equipment and sports gear, particularly bicycles.
  • Customize products based on customer specifications (printing/embroidery).
  • Address complaints and returns with a focus on customer satisfaction.
  • Ensure the safety of customers, colleagues, and merchandise.
  • Prepare and manage invoices.

Qualifications

  • Preferably, you are a trained bicycle mechanic or possess equivalent experience.
  • You have a passion for sports and wish to incorporate this enthusiasm into your career.
  • You possess strong craftsmanship skills and a keen interest in technology.
  • You are customer-oriented and enjoy engaging with clients.
  • You are ready to take ownership of your responsibilities, your team, and your projects.
  • You are available to support your team on weekends.