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Head of Process Optimization

vor 2 Monaten


Hilden, Nordrhein-Westfalen, Deutschland Rhenus Logistics Vollzeit
About the Role

The Head of Process Optimization will play a key role in enhancing operational efficiency and productivity across the organization. This position requires close collaboration with senior leaders and managing directors to optimize business processes, reduce production costs, and improve overall operational efficiency, particularly within air and ocean freight operations.

Key Responsibilities
  • Analyze, design, optimize, and implement business processes to increase operational productivity and reduce production costs year-on-year
  • Collaborate and mediate with operators, supervisors, senior leaders, managing directors, and other stakeholders to identify and implement innovative process improvements
  • Utilize experience in air and ocean freight operations to streamline workflows and enhance operational efficiency
  • Employ data analysis to identify trends, measure process performance, and drive continuous improvement
  • Develop and monitor key performance indicators (KPIs) to ensure processes meet business objectives and performance standards
  • Lead change management initiatives to ensure the smooth implementation of new processes and systems
  • Translate ideas into actionable plans and execute projects effectively, ensuring timely and successful implementation
  • Manage interfaces between different systems and processes to ensure seamless operations
  • Lead, mentor, and motivate a team of process improvement professionals to achieve departmental goals
  • Communicate effectively with all levels of the organization to promote process improvement initiatives and secure buy-in from stakeholders
  • Travel across Germany to various company locations to oversee and implement process improvement projects
Requirements
  • Bachelor's degree in business administration, operations management, logistics, or a related field. A master's degree is preferred
  • Minimum of 5-7 years of experience in operations, business process management, process engineering, or a similar role within the logistics industry
  • Strong analytical and problem-solving skills
  • Proven experience in productivity and optimization of processes
  • Excellent project management and organizational abilities
  • Proficiency in data analysis and process mapping tools (e.g., Excel, Visio)
  • Strong understanding of air and ocean freight operations
  • Effective communication and interpersonal skills
  • Excellent convincing and negotiation skills
  • Ability to manage multiple stakeholders and lead cross-functional teams
  • Knowledge of management consulting practices (preferred)
What We Offer
  • A permanent full-time contract with a 40 hour workweek
  • A company car (VW Passat or equivalent)
  • 30 vacation days per year
  • Up to 20% national travel