Customer Experience Specialist
Vor 3 Tagen
{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing the way people move around cities. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an outstanding experience with our services. Your responsibilities will include consulting with customers via our help center and email, supporting them throughout the process, and communicating with partners to provide top-notch customer service. You'll also be the voice of the customer, transferring requirements and potential issues to our product team to help improve our product every day. If you're a highly organized and analytical thinker with excellent communication skills, we'd love to hear from you", "ul": [{"li": "Consult with customers via our help center and email"}, {"li": "Support customers throughout the process"}, {"li": "Communicate with partners to provide top-notch customer service"}, {"li": "Be the voice of the customer and transfer requirements and potential issues to our product team"}, {"li": "Contribute to finding ways to continuously improve our customer satisfaction score"}, {"li": "Contribute to setting up, running, maintaining, and proactively improving our daily, weekly, and monthly operations"}], "h2": "Requirements", "ul": [{"li": "Fluent in German (both written and spoken)"}, {"li": "Fluent in English (both written and spoken)"}, {"li": "Highly organized with the ability to maintain an overview of large amounts of data"}, {"li": "Willing to take ownership and proactively responsibility of topics"}, {"li": "Analytical thinker and problem-solver who embraces both simple and complex challenges"}, {"li": "Proficiency in Excel is a must"}, {"li": "Experience with searching in databases and writing simple SQL is a plus"}, {"li": "Availability of at least 6 months, starting as soon as possible"}], "h2": "Benefits", "ul": [{"li": "Experienced, highly motivated, and fun team to learn and grow together"}, {"li": "Flexibility to work from anywhere, anytime"}, {"li": "Free Moovster Mobility Budget to get around"}, {"li": "Attractive compensation package"}]}
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Customer Experience Specialist
vor 1 Woche
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility by creating a sustainable lifestyle experience. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center,...
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Customer Experience Specialist
vor 1 Woche
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility by creating a sustainable lifestyle experience. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting with customers via our help center,...
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Customer Experience Specialist
Vor 4 Tagen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting customers via our help center, supporting them...
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Customer Experience Specialist
Vor 4 Tagen
Munich, Bayern, Deutschland Moovster Vollzeit{"h2": "Customer Experience Specialist", "p": "At Moovster, we're revolutionizing urban mobility with a sustainable lifestyle in mind. As a Customer Experience Specialist, you'll play a vital role in ensuring our customers receive exceptional support and service. Your responsibilities will include consulting customers via our help center, supporting them...
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Customer Experience Specialist
vor 1 Woche
Munich, Bayern, Deutschland Biogen Vollzeit{"Job Title: Customer Experience SpecialistJob Summary: We are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team at Biogen. As a key member of our Digital Innovation & Customer Engagement Team, you will be responsible for designing, building, and orchestrating customer journeys across multiple channels.Key...
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Customer Experience Specialist
vor 1 Woche
Munich, Bayern, Deutschland Biogen Vollzeit{"Job Title: Customer Experience SpecialistJob Summary: We are seeking a highly motivated and detail-oriented Customer Experience Specialist to join our team at Biogen. As a key member of our Digital Innovation & Customer Engagement Team, you will be responsible for designing, building, and orchestrating customer journeys across multiple channels.Key...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Moovster VollzeitAbout MoovsterWe are a technology startup in the field of mobility, driven by a passion for creating a sustainable lifestyle. Our mission is to revolutionize urban mobility and reduce traffic congestion, CO2 emissions, and air pollution.We are a multicultural team with a strong focus on innovation, customer satisfaction, and employee growth. We value...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Moovster VollzeitAbout MoovsterWe are a technology startup in the field of mobility, driven by a passion for creating a sustainable lifestyle. Our mission is to revolutionize urban mobility and reduce traffic congestion, CO2 emissions, and air pollution.We are a multicultural team with a strong focus on innovation, customer satisfaction, and employee growth. We value...
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Customer Experience Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitÜberblickWir suchen eine engagierte Persönlichkeit für die Rolle als Customer Experience Specialist bei Daiichi Sankyo Europe.ZielsetzungAls Customer Experience Specialist sind Sie verantwortlich für die Steuerung der Kundenerfahrung und sind der Hauptansprechpartner für Ärzte in Klinik und Praxis. Sie bieten ein personalisiertes Kundenerlebnis durch...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Daiichi Sankyo Europe VollzeitÜberblickWir suchen eine engagierte Persönlichkeit für die Rolle als Customer Experience Specialist bei Daiichi Sankyo Europe.ZielsetzungAls Customer Experience Specialist sind Sie verantwortlich für die Steuerung der Kundenerfahrung und sind der Hauptansprechpartner für Ärzte in Klinik und Praxis. Sie bieten ein personalisiertes Kundenerlebnis durch...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Moovster VollzeitAbout MoovsterWe are a technology startup in the field of mobility, driven by a passion for creating a sustainable lifestyle. Our mission is to revolutionize urban mobility and reduce traffic congestion, CO2 emissions, and air pollution.We are a multicultural team with a strong focus on innovation, customer satisfaction, and employee growth. We value...
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Project Manager
vor 3 Wochen
Munich, Bayern, Deutschland Workstation Customer Care VollzeitWe are seeking a highly skilled Project Manager to join our team at Workstation Customer Care. As a key member of our operations team, you will be responsible for coordinating daily activities, analyzing and optimizing processes, and developing strategies to improve resource utilization.Key Responsibilities:Coordinate daily operations and ensure seamless...
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Software Engineer
vor 2 Wochen
Munich, Bayern, Deutschland Jochen Schweizer mydays Group VollzeitAbout the RoleWe are seeking a highly skilled and dynamic individual to join our team as a Fullstack Software Engineer, where you'll play a pivotal role in crafting and enhancing our customer management solutions.Key ResponsibilitiesDesigning, implementing, and maintaining customer interaction to enrich the overall shopping journey.Enhancing custom tooling...
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Software Engineer
vor 2 Wochen
Munich, Bayern, Deutschland Jochen Schweizer mydays Group VollzeitAbout the RoleWe are seeking a highly skilled and dynamic individual to join our team as a Fullstack Software Engineer, where you'll play a pivotal role in crafting and enhancing our customer management solutions.Key ResponsibilitiesDesigning, implementing, and maintaining customer interaction to enrich the overall shopping journey.Enhancing custom tooling...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitKey Responsibilities:Provide exceptional customer service and support to clients via various communication channels.Assist the front office with inquiries related to payments, orders, cancellations, and returns.Respond to customer inquiries about products, services, and the ordering process.Handle customer feedback to continuously enhance our offerings and...
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Customer Experience Specialist
vor 3 Wochen
Munich, Bayern, Deutschland Westwing Home & Living VollzeitKey Responsibilities:Provide exceptional customer service and support to clients via various communication channels.Assist the front office with inquiries related to payments, orders, cancellations, and returns.Respond to customer inquiries about products, services, and the ordering process.Handle customer feedback to continuously enhance our offerings and...
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Customer Experience Specialist
vor 3 Wochen
Munich, Bayern, Deutschland 2trde VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an After-Sales Operations Manager. As a key member of our operations team, you will be responsible for ensuring seamless customer experiences and driving business growth through effective after-sales strategies.Key ResponsibilitiesDevelop and implement...
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Customer Experience Specialist
vor 2 Wochen
Munich, Bayern, Deutschland 2trde VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an After-Sales Operations Manager. As a key member of our operations team, you will be responsible for ensuring seamless customer experiences and driving business growth through effective after-sales strategies.Key ResponsibilitiesDevelop and implement...
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Munich, Bayern, Deutschland Haas Zeitarbeit GmbH VollzeitJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist with Arabic language skills.Key ResponsibilitiesProvide exceptional customer service and support to clients in a fast-paced sales environmentUtilize strong communication and interpersonal skills to build rapport with clients and...
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Munich, Bayern, Deutschland Haas Zeitarbeit GmbH VollzeitJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist with Arabic language skills.Key ResponsibilitiesProvide exceptional customer service and support to clients in a fast-paced sales environmentUtilize strong communication and interpersonal skills to build rapport with clients and...
