Head of Warranty Management
vor 17 Stunden
We are seeking a highly skilled and experienced professional to lead our Warranty Management team. As Head of Section, you will be responsible for developing and implementing warranty strategies that drive customer satisfaction and efficiency.
Key Responsibilities:- Develop and execute warranty management strategies that align with business objectives.
- Lead regional headquarters warranty management teams to ensure effective implementation of warranty policies and procedures.
- Collaborate with stakeholders to ensure adherence to warranty policies and procedures.
- Develop and implement processes to improve warranty efficiency and customer satisfaction.
- Monitor and analyze warranty data to identify trends and areas for improvement.
- Develop and implement training programs to ensure warranty teams have the necessary skills and knowledge.
- Collaborate with cross-functional teams to implement new warranty processes and procedures.
- Develop and maintain relationships with key stakeholders to ensure effective communication and collaboration.
- Master's degree or equivalent level of education.
- Minimum 5 years of experience in warranty management or a related field.
- Proven track record of developing and implementing effective warranty strategies.
- Strong leadership and communication skills.
- Ability to analyze data and identify trends.
- Experience with warranty management software and systems.
- A highly competitive salary and benefits package.
- Flexible working hours and hybrid work policy.
- Continued learning and professional development opportunities.
- Car sharing and car lease mobility program.
- Daily complimentary lunch at the office canteen and subsidized breakfast snacks.
- Free access to the company gym.
- Opportunities to join company sporting clubs.
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