DevOps Engineer: Cloud Infrastructure Specialist

vor 15 Stunden

Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy Vollzeit

About Cognigy

Cognigy is revolutionizing the customer service industry by harnessing the most cutting-edge AI technology on the market. Its award-winning solution, Cognigy.AI, empowers businesses to deliver exceptional service that is instant, personalized, in any language and on any channel.

Our skilled engineers are the people behind our cutting-edge technology and we are now looking for a talented DevOps Engineer to join our global team.

The Role:

You will be welcomed into our engineering department, which is divided into cross-functional, verticalized development teams, who are focused on delivering continuous improvements, features and developing new products. To support the delivery process and stability of our products, we can also count on our Product Support team, QA team, and SRE team who, alongside our Product and People team, Director/Architect and VP Engineering, are constantly looking to overcome new challenges, to innovate, and to ensure the success of our products and satisfaction of our customers.

Your Mission:

  • Automating Provisioning Processes: You will be responsible for automating provisioning processes of Kubernetes clusters as well as our microservices-based software application, Cognigy.AI.
  • Maintaining Product Stability: Monitoring product installations and our infrastructure to guarantee the stability of our SaaS product offerings.
  • Improving Efficiency: Helping our engineering teams to automate reoccurring procedures to increase efficiency and reduce costs.
  • Guiding Other Engineers: Providing guidance to other DevOps engineers.
  • Holistic Approach: As part of an agile development team, you will be involved in all phases of software engineering - from inception to coding, testing, delivery, and operation. You enable a high degree of automation on every level.
  • Performance Mindset: Your mission will be to increase productivity of development teams by focusing on the cross-functional aspects like observability, scalability, availability, maintainability, reliability, etc., while always keeping the customer in mind. In doing so, you will also be leading postmortems after major incidents.
  • Continuous Learning: You are willing to continuously develop yourself, eager to share your knowledge and take over responsibility, and have fun doing so.
  • Customer Feedback: As part of the team, you constantly seek out feedback from users while developing new features and always keep the code base deployable to production.

Requirements

About You

  • Several years of experience in Kubernetes and running containers in production, including building Kubernetes clusters from the ground up.
  • Being available in case of emergencies is not a problem for you.
  • Experience in running distributed systems like databases.
  • Good networking knowledge: Like VPC, Subnets, Internet Gateways.
  • Multiple years of experience with CI/CD systems like Jenkins – you love to automate whenever you can.
  • Experience with automation tools: Terraform, Helm, and Flux.
  • Excellent communication skills in English.
  • Proficiency in German at a minimum C1 level – we have many German customers who need help with DevOps-related questions.

Salary: We offer a competitive salary range of $120,000 - $180,000 per year, depending on your level of experience.

Benefits

  • Attractive and performance-oriented salary.
  • Company Pension Scheme.
  • 25 days paid leave, plus 5 floating days, plus public holidays.
  • Unique opportunity to help build and shape the company, with little hierarchy.
  • Flexible working options.
  • Colleague recognition, reward, and celebration events.
  • Global Employee Assistance Program.
  • ClassPass membership, giving you access to a variety of fitness and wellness experiences.
  • Ongoing learning and development opportunities, including LinkedIn Learning.
  • One paid 'Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice.
  • Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more.

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