Global Customer Support Specialist
vor 2 Monaten
**Transforming Industries with Style**
At Strauss, we're revolutionizing the way businesses present themselves with our cutting-edge workwear solutions. Our products are in high demand across various industries, and our customers come from all over the world. As a key point of contact, our customer service representatives play a crucial role in driving our company's success.
**Join Our Team and Be Part of a Global Success Story**
We're looking for talented individuals who can provide exceptional support to our customers. As a customer service representative, you'll be responsible for:
- Assisting customers with inquiries and concerns related to our workwear and textile finishing services.
- Managing customer orders and ensuring timely delivery of products.
- Resolving customer complaints and issues in a professional and courteous manner.
- Creating and processing customs documents for international shipments.
- Developing in-depth knowledge of our products and services to provide expert advice to customers.
**What We're Looking For**
We're seeking individuals with a strong background in customer service and a passion for delivering exceptional results. If you have:
- A degree in a related field, such as business administration or marketing.
- Excellent communication and problem-solving skills.
- Proficiency in English and French, with additional language skills a plus.
- A flexible and adaptable approach to working with diverse customer groups.
- A strong desire to learn and grow with our company.
**Our Benefits Package**
We offer a comprehensive benefits package that includes:
- A competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- Access to our state-of-the-art training facilities.
- A range of employee perks and discounts.
**Why Work with Us?**
At Strauss, we're committed to creating a positive and inclusive work environment that supports the well-being of our employees. We offer a range of benefits and perks that make us a great place to work, including:
- A flexible work schedule that allows for work-life balance.
- A comprehensive health and wellness program.
- A range of employee recognition and reward programs.
- Access to our on-site fitness center and wellness programs.
- A variety of social events and team-building activities.
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