Systemberater / Fachberater Integration Service (m/w/d)
vor 3 Wochen
Are you looking for a challenge? That's what we offer
Ihre Aufgaben:
Durchführen von Installation, Training und Konfiguration von Prinect und Digitaldruck Produkten für Kunden in Deutschland. Kundensupport und Beratung der Prinect Produkte vor Ort und Remote in enger Zusammenarbeit mit den Kollegen aus Service, Entwicklung und Vertrieb Unterstützung des 1st Level Applikationssupportteams (technische Klärung) Projektsteuerung mit folgenden Schwerpunkten:Analyse der Kundensituation, Abschätzung der benötigten Ressourcen und der Machbarkeit unter Berücksichtigung aller bestimmenden FaktorenErstellen von Trainingsplänen in Abstimmung mit Kunden und dem ProjektteamKundenbetreuung vor, während und nach der ProjektphaseUnsere Anforderungen:
Ausbildung Mediengestalter, Drucktechniker, Meister und /oder IT-Ausbildung oder Studium der Informatik/Technik und einschlägige Berufserfahrung in einer vergleichbaren Aufgabenstellung idealerweise ergänzt durch betriebswirtschaftliche Kenntnisse Kenntnisse im Bereich Prinect, Microsoft, Apple und IT-Themen sowie Erfahrung im Umgang mit Remote-Service-Tools und die Bereitschaft sich in SAP-Prozesse einzuarbeiten Schnelle Auffassungsgabe bei der Einarbeitung in neue Themen, Teamfähigkeit Lösungsorientierter und strukturierter Arbeitsstil, ausgeprägte Kundenorientierung, freundliches Auftreten und eine gute Kommunikationsfähigkeit Eigenständiges und zielgerichtetes Arbeiten, Belastbarkeit und Flexibilität Motivation zur Weiterbildung Sprachen: Deutsch, gute Kenntnisse Englisch Why work for HEIDELBERG?
HEIDELBERG is a company with a lively history – for over 170 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality.
We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey.
With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent.
Good to know
Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.
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