Senior Business Advisory Services Professional

Vor 2 Tagen


Frankfurt am Main, Hessen, Deutschland 360T Vollzeit

We are currently seeking a highly motivated Business Client Services Manager to strengthen our Business Client Advisory Services team.

About the Role

The team's mission is to provide an exceptional client experience by delivering valuable business support to external and internal stakeholders, contributing to the overall success of the company. As a key member of the team, you will be responsible for providing excellent service to existing and new customers, managing and resolving incoming requests from clients, and ensuring a smooth onboarding process for new clients to the system.

You will have the opportunity to build and maintain relationships with key client contacts, conduct system trainings for client users, and take ownership of various types of projects such as product development, process implementation, regulatory compliance, and complex client setups. Additionally, you will participate in quality assurance testing of full-range products and features on our platform and advise and share expertise with internal teams.

This role offers a competitive salary, including a quarterly bonus scheme, flexible home office days, and access to our 360T Academy for continuous professional development and training. You will also have the opportunity to grow and develop your skillset in an international and innovative fintech company, benefiting from the experience and one-on-one training from our senior team members.

Your Profile

  • Provide excellent service for existing and new customers
  • Manage and resolve incoming requests from clients
  • Ensure a smooth onboarding process for new clients to the system
  • Build and maintain relationships with key client contacts
  • Conduct system trainings for client users
  • Take ownership of various types of projects
  • Participate in quality assurance testing of full-range products and features on our platform
  • Advise and share expertise with internal teams

About Us

At 360T, we offer a dynamic and fast-paced work environment where continuous learning and development are key. Our Frankfurt office is located directly in the city center, and we regularly host social gatherings and company events.


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