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Restaurant Operations Coordinator
vor 2 Monaten
About the Job:
We are seeking a highly motivated and experienced Restaurant Service Team Leader to join our team at Relais & Châteaux. As a key member of our service team, you will be responsible for leading a team of service staff, ensuring exceptional customer service, and maintaining high standards of food and beverage quality.
Key Responsibilities:
- Lead a team of service staff, providing guidance and support to ensure excellent customer service and high standards of food and beverage quality.
- Manage the mise en place for the service station, ensuring all necessary equipment and supplies are available.
- Develop a deep understanding of customer preferences and provide personalized service recommendations.
- Take and process orders accurately, ensuring timely delivery of food and beverages.
- Manage the station's revenue, including processing transactions and maintaining accurate records.
- Receive and manage reservations, ensuring seamless execution of service.
- Train and develop junior staff members, providing guidance and support to ensure they meet the required standards.
- Provide exceptional service during breakfast hours, ensuring a high level of customer satisfaction.
What We Offer:
- A competitive salary, including digital time tracking.
- A 5-day workweek with 40 hours of work.
- Weihnachtsgeld (Christmas bonus) after 8 months of employment.
- The opportunity to participate in a company-sponsored pension plan.
- Excellent career advancement opportunities.
- Company-provided uniforms and cleaning services.
- Year-round contracts or seasonal contracts.
- Internal and external training and development opportunities.
- On-site employee accommodations in shared apartments or small apartments.
