Aktuelle Jobs im Zusammenhang mit IT Service Desk Expert - Hof, Bayern - FNZ Group
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Dealing Desk Specialist
vor 4 Wochen
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Dealing Desk Specialist
vor 4 Wochen
Hof, Bayern, Deutschland Fondsdepot Bank VollzeitDealing Desk SpecialistFondsdepot Bank, a leading independent provider of services for investment fund management, is seeking a qualified Dealing Desk Specialist to join our team.As a Dealing Desk Specialist, you will be responsible for the independent placement of customer orders from investment funds on the market, ensuring accurate and timely execution....
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Dealing Desk Specialist
vor 4 Wochen
Hof, Bayern, Deutschland Fondsdepot Bank VollzeitDealing Desk SpecialistFondsdepot Bank, a leading independent provider of services for investment fund management, is seeking a qualified Dealing Desk Specialist to join our team.As a Dealing Desk Specialist, you will be responsible for the independent placement of customer orders from investment funds on the market, ensuring accurate and timely execution of...
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Dealing Desk Specialist
vor 4 Wochen
Hof, Bayern, Deutschland Fondsdepot Bank VollzeitDealing Desk SpecialistFondsdepot Bank, a leading independent provider of services for investment fund management, is seeking a qualified Dealing Desk Specialist to join our team.As a Dealing Desk Specialist, you will be responsible for the independent placement of customer orders from investment funds on the market, as well as the correct placement of...
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Dealing Desk Specialist
vor 4 Wochen
Hof, Bayern, Deutschland Fondsdepot Bank VollzeitDealing Desk SpecialistFondsdepot Bank, a leading independent provider of services for investment fund management, is seeking a qualified Dealing Desk Specialist to join our team.As a Dealing Desk Specialist, you will be responsible for the independent placement of customer orders from investment funds on the market, as well as the correct placement of...
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Dealing Desk Specialist
vor 4 Wochen
Hof, Bayern, Deutschland Fondsdepot Bank VollzeitDealing Desk SpecialistFunds Depot Bank is a leading independent provider of services for investment fund management.We are the platform for trading and custody of funds in Germany, without our own product interests. Our partners decide independently how and which products they offer to their customers for investment.Over 200 distribution partners of...
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Dealing Desk Specialist
vor 4 Wochen
Hof, Bayern, Deutschland Fondsdepot Bank VollzeitDealing Desk SpecialistFunds Depot Bank is a leading independent provider of services for investment fund management.We are the platform for trading and custody of funds in Germany, without our own product interests. Our partners decide independently how and which products they offer to their customers for investment.Over 200 distribution partners of...
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Senior IT Support Specialist
vor 4 Wochen
Hof, Bayern, Deutschland FNZ Group VollzeitJob Title: Senior IT Support 1st Level SpecialistAbout the Role:We are seeking a highly skilled and experienced Senior IT Support 1st Level Specialist to join our team at FNZ Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.Key Responsibilities:Conceive...
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Senior IT Support Specialist
vor 4 Wochen
Hof, Bayern, Deutschland FNZ Group VollzeitJob Title: Senior IT Support 1st Level SpecialistAbout the Role:We are seeking a highly skilled and experienced Senior IT Support 1st Level Specialist to join our team at FNZ Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.Key Responsibilities:Conceive...
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Senior IT Support Specialist
vor 3 Wochen
Hof, Bayern, Deutschland FNZ Group VollzeitAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at FNZ Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.Key ResponsibilitiesConception and implementation of service processes at 1st levelAcceptance, documentation and...
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Senior IT Support Specialist
vor 4 Wochen
Hof, Bayern, Deutschland FNZ Group VollzeitJob Title: Senior IT Support 1st Level SpecialistAbout the RoleWe are seeking a highly skilled and experienced Senior IT Support 1st Level Specialist to join our team at FNZ Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.Key ResponsibilitiesConceive...
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Senior IT Support Specialist
vor 4 Wochen
Hof, Bayern, Deutschland FNZ Group VollzeitJob Title: Senior IT Support 1st Level SpecialistAbout the RoleWe are seeking a highly skilled and experienced Senior IT Support 1st Level Specialist to join our team at FNZ Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.Key ResponsibilitiesConceive...
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Haushaltsgeräte Verkäufer
vor 1 Monat
Hof, Bayern, Deutschland expert SE VollzeitVerkauf von HaushaltsgerätenÜber unsexpert Jakob ist ein generationsübergreifendes Familienunternehmen mit über 75 Jahren Erfahrung. Wir bieten die neueste Technik, bester Service und kompetente Beratung durch qualifizierte und erfahrene Mitarbeiter.Was du tun wirstSei Ansprechperson für unsere Kunden direkt auf der VerkaufsflächeFinde passende...
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IT Security Analyst
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IT-Systemadministrator
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IT-Systemadministrator
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IT-Administrator / DevOps-Experte (m/w/d)
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IT-Administrator / DevOps-Experte (m/w/d)
vor 3 Wochen
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IT Service Desk Expert
vor 2 Monaten
About the Role
We are seeking a highly skilled and motivated Senior IT Support Specialist to join our team at FNZ Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers and internal stakeholders.
Key Responsibilities
- Conception and implementation of service processes at 1st level
- Acceptance, documentation, and monitoring of service requests using a ticket system
- Ensuring compliance with processes and specifications in accordance with frameworks (based on ITIL)
- Ensuring timely and professional communication on incoming orders
- Interim order status and order completion vis-a-vis customers and users of FNZ
- Dispatching service requests in cross-departmental units
- Technical and structural pre-qualification of service requests
- Participation in the quality assurance of service processes (e.g., change advisory board) with FNZ customers
Requirements
- Successfully completed technical vocational training in the field of information and telecommunications technology
- Several years of practical experience in IT support
- Understanding and enthusiasm for current technologies, trends, innovations, and standards as well as an interest in and enjoyment of individually supported further training
- Experience in the design and implementation of IT processes (e.g., ITIL)
- Knowledge of common ticket systems (Helpdesk, ServiceNow, etc.) and the practices anchored in them in the IT Service Desk (1st level, 2nd level, change advisory board, etc.)
- Experience in professional customer communication
- Knowledge of simple administrative tasks in IT operations (e.g., creating users, resetting passwords)
- A strong sense of responsibility and motivation for continuous improvement as well as high standards for a modern and fail-safe service operation in a team-oriented cooperation model
- Analytical thinking and service orientation in customer support
- Very good knowledge of German and good written and spoken English
About FNZ Culture
Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites, and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers, and the wider world. At FNZ, we know that great impact is only possible with great teamwork.
That's why we value the strength and diversity of thought in our global team.
The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.
- Customer obsessed for the long-term
- Think big and make an impact
- Act now and own it all the way
- Challenge, commit, and win together
What We Offer
- Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.
- Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies;
- Working in a flexible and agile way that meets the needs of the business and personal circumstances;
- Remuneration, significant financial rewards, and career advancement is based on individual contribution and business impact rather than tenure or seniority;
- We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa, and APAC.
Commitment to Equal Opportunities
At FNZ, we recognize that diversity, equity, and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability, or military veteran status where all applicants and employees are valued and respected.
In addition, we want to ensure accessibility needs are well supported, if you require specific support, please advise us.