SW Field Application Engineer

vor 2 Wochen

Munich, Bayern, Deutschland SAMSUNG Vollzeit

Job Summary

This role will be responsible for providing technical support to customers for ongoing and upcoming new projects. As a key member of the Samsung team, you will be working closely with customers to promote new products and address technical issues.

Key Responsibilities

  • Technical design-in and customer support
  • Conducting technical meetings with customers to promote new products and address technical issues
  • Delivering product roadmaps, features, and value propositions to customers
  • Tracking projects and anticipating customer requests
  • Identifying and communicating current and future customer needs and technical requirements
  • Driving development and quality teams to fulfill customer requirements
  • Providing technical support throughout the product lifecycle

Requirements

  • Master of Science degree or equivalent in electronics, physics, or related areas
  • 5-10 years of technical experience in semiconductor, ideally in SoC SW development or SoC customer support
  • Experience in embedded systems, C language, radio technology, ultra-wide band, device drivers, or middleware in Linux/Android
  • Experience in bootloader, Linux kernel, Yocto, C++, Python, and Java is a strong plus
  • Self-starter with ability to work under minimum supervision
  • Assertive, determined, flexible, and creative personality
  • Strong customer orientation
  • Ability to work in a multi-cultural environment
  • Persuasive and professional presentation skills
  • Very good communication skills and ability to negotiate at all levels
  • Very good written and spoken English - additional languages are a plus

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