Customer Service Representative

vor 2 Wochen


Montabaur, Rheinland-Pfalz, Deutschland Rituals Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth in our Montabaur store.

Key Responsibilities
  • Customer Service: Provide professional and passionate customer service, building strong relationships with our customers and ensuring their satisfaction.
  • Sales Performance: Achieve sales targets by implementing operational processes on the sales floor and in the warehouse, presenting products and sales areas in a way that showcases our offers and enhances the shopping experience.
  • Team Collaboration: Work collaboratively with the team to apply solutions-oriented strategies and best practices in customer service, driving sales growth and customer satisfaction.
Requirements
  • Authentic and Open-Minded Personality: Possess a strong team spirit, flexibility, and a customer-centric approach.
  • Results-Oriented Advisor: Demonstrate high service excellence and quality, with a focus on customer satisfaction and excellent communication skills (German: very good).
  • Beauty Industry Affinity: Have a minimum of two years of experience as a customer advisor, sales consultant, or in a comparable position in a service-oriented industry (e.g., retail, hospitality, tourism).

If you're passionate about delivering exceptional customer experiences and driving sales growth, we'd love to hear from you

Rituals is a representation of wonderful people with diverse backgrounds, identities, and unique skills and abilities. We foster a culture of mutual respect and a lively work environment where everyone feels engaged, valued, and recognized, with equal opportunities and a sense of belonging.



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