Monitoring & Observability Expert - Digital Transformation Specialist

vor 3 Wochen

Essen Hannover Berlin Frankfurt, Deutschland E Digital Technology GmbH Vollzeit

About the Role:

E.ON Digital Technology GmbH is seeking a highly skilled Monitoring & Observability Expert to join our team. As a key member of our Digital Transformation team, you will play a crucial role in shaping the energy transition by leading E.ON's digital transformation across Europe.

Key Responsibilities:

  • Client Engagement & Consulting: Advise clients on the design, implementation, and optimization of monitoring and observability solutions using New Relic. Ensure that clients understand and leverage best practices to monitor and optimize their systems.
  • Requirements Gathering: Work closely with clients to analyze their specific needs and use cases related to monitoring and observability. Translate these requirements into tailored solution concepts that align with their business objectives.
  • Customization & Integration: Customize New Relic's capabilities according to client needs by developing bespoke dashboards, reports, alerts, and integrating the platform with other systems in close collaboration with the central product enablement team.
  • Optimization: Continuously assess and refine monitoring configurations to optimize system performance, reduce downtime, and improve visibility into infrastructure and application health.
  • Client Education: Provide custom training sessions and workshops for clients and internal teams, ensuring they are equipped to maximize the value of the New Relic platform in their day-to-day operations.
  • Support & Troubleshooting: Serve as the go-to expert for troubleshooting complex issues, providing guidance to clients, and resolving problems to ensure optimal performance of monitoring systems.
  • Cultural Shift: You will actively communicate the value of observability, effectively convincing stakeholders of its benefits, and play a key role in driving a cultural shift towards its adoption.

Requirements:

  • Monitoring and Observability Expertise: In-depth knowledge and hands-on experience with monitoring and observability solutions, experience with New Relic would be a plus.
  • IT Infrastructure Knowledge: Strong understanding of IT infrastructures (cloud, on-premise, containers, microservices) and their monitoring and performance optimization.
  • Client Advisory Experience: Experience advising clients on complex IT projects, preferably in the monitoring and observability domain.
  • New Relic Proficiency: Proficiency in adapting and extending dashboards, alerting rules, reporting, and integrations within New Relic.
  • Analytical and Problem-Solving Skills: Excellent analytical and problem-solving skills.
  • Communication and Collaboration: Effective communication and collaboration abilities.
  • Language Skills: Excellent German and English communication skills (written & spoken).
  • Travel Requirements: Willingness to travel across Europe.

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