Hospitality Ambassador

Vor 7 Tagen


Berlin, Berlin, Deutschland The Hoxton Vollzeit

Key Responsibilities:

  • Provide exceptional guest experiences, making every interaction a memorable one.
  • Manage guest arrivals and departures, ensuring seamless check-ins and check-outs.
  • Collaborate with the Restaurant and Events team to drive business and enhance the overall guest experience.
  • Respond to guest inquiries, provide recommendations, and resolve any issues promptly.
  • Support the Waiters and Waitresses team during peak periods, ensuring efficient service delivery.

Requirements:

  • Flexibility to work rotating shifts, including weekends.
  • A positive attitude, with a passion for delivering exceptional guest experiences.
  • Fluency in English, with good German language skills and additional languages a plus.
  • A people person, with excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment, with a focus on teamwork and collaboration.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Great discounts across the Ennismore family.
  • A free night at The Hoxton and a meal for two when you start.
  • A Pluxee benefit card and vouchers for meals on shift.
  • Regular team get-togethers and bi-annual parties.


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