Quality Assurance Intern

vor 3 Wochen

Böblingen, Baden-Württemberg, Deutschland INEOS Automotive Vollzeit
Job Title: Intern Field Quality

At INEOS Automotive, we're looking for a highly motivated and detail-oriented individual to join our team as an Intern Field Quality. As a key member of our team, you will play a crucial role in supporting the documentation, tracking, and reporting of the status of the failure elimination process for issues detected by all stakeholders.

Responsibilities:
  • Process issues reported by business partners and ensure tracking of topics in the complaint management tool
  • Support all complaints, including status tracking
  • Act as a contact person for multiple departments regarding respective issues
  • Work according to the 8D method and handle report generation for management
  • Improve current reports to create more transparency and need for actions for management
  • Support the evaluation and maintenance of complaint key figures
  • Identify risks and escalate particularly complaints for decision on proposed solution, especially in critical cases
  • Prepare complaints principles, guidelines, and processes for effective claim management in consultation with the respective corporate strategy of the department
  • Act as an interface between business partners, products, product development, failure analysis responsible, and production
  • Prepare, organize, and follow up on regular appointments/workshops with internal and external partners
  • Independently process transferred work packages and tasks
Requirements:
  • Enrolled student in mechanical engineering, business administration, and engineering or a comparable program with completed basic studies
  • Interest in interdisciplinary and cross-functional context and work within a company
  • Experience in complaint management, problem-solving methods, ideally within the automotive industry is an advantage
  • High degree of commitment and dedication, ability to work in a team, communication skills, independence, and initiative
  • Good analytical thinking
  • Very good English skills
  • Good MS-Office knowledge

We're an international team working together to challenge the ordinary. We welcome people who mirror our values: Spirit of ownership, who take responsibility and make things happen. Delivering quality work, with ambition to deliver outstanding results, and who have a community mindset, believing together everyone achieves more. Creativity and initiative are encouraged to support your career development.

We're doing things differently. If this sounds like you, let's talk.

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