Supply Chain Management Intern
vor 4 Wochen
We are seeking a highly motivated and organized Supply Chain Management Intern to join our team at METRO AG. As a SCM CRM Intern, you will play a key role in supporting the management of customer relationships, ensuring accurate forecasting, and overseeing the order fulfillment process.
Key Responsibilities- Coordinate and enhance the Demand Planning process with customers to improve availability of own brand assortment and cross-functional cooperation within the entire supply chain.
- Analyze forecast performance, derive, and follow up on action plans together with the METRO countries.
- Ensure timely and accurate processing of customer orders.
- Coordinate with Logistics and Transports departments for picking, packing, and shipping, securing the OTIF performance.
- Design, implement, and sustain daily, weekly, and monthly operational processes.
- Take a lead in resolving issues for customers on matters related to performance, pricing, master data, service level, etc.
- Communicate actively with a selected cluster of customers and other business partners to solve daily operational issues.
- Support in opening new business opportunities and expanding sales by working closely together with local country category managers and supply chain colleagues.
- Support and train new country contacts on specific topics related to web-based Ordering System, demand planning tool, etc.
- Coordinate internal/external stakeholders on specific sales-related projects.
- You are enrolled in a University Degree in Business Administration, Economics, or Engineering with a focus on SCM or Logistics.
- You have some first experience in the Wholesale, Retail, or FMCG industries and have first-hand working experience with Transport management system.
- You have working experience with top-tier ERP systems (Dynamics 365 or equivalent).
- Your advanced skills in MS Office programs, especially PowerPoint and Excel (Pivot tables; Macros), are desirable.
- You are passionate about customer service and understand how it can transform businesses.
- You are a team player and can successfully blend-in to an international team environment.
- Your strong and emphatic personality, coupled with excellent communication skills, empower you to positively influence stakeholders involved in your daily activities.
- You are fluent in English (vocal and written) and additional European language will be your advantage.
- You are part of an international and experienced team with a high degree of personal responsibility and independence in a friendly, highly dynamic, and proactive environment.
- We actively support you in your professional development and promote your potential through collegial coaching and advice.
- We offer you flexible work solutions, employee discounts in our wholesale stores, as well as an attractive compensation package.
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