Supply Chain Management Intern

vor 4 Wochen


Düsseldorf, Nordrhein-Westfalen, Deutschland METRO AG Vollzeit
Job Summary

We are seeking a highly motivated and organized Supply Chain Management Intern to join our team at METRO AG. As a SCM CRM Intern, you will play a key role in supporting the management of customer relationships, ensuring accurate forecasting, and overseeing the order fulfillment process.

Key Responsibilities
  • Coordinate and enhance the Demand Planning process with customers to improve availability of own brand assortment and cross-functional cooperation within the entire supply chain.
  • Analyze forecast performance, derive, and follow up on action plans together with the METRO countries.
  • Ensure timely and accurate processing of customer orders.
  • Coordinate with Logistics and Transports departments for picking, packing, and shipping, securing the OTIF performance.
  • Design, implement, and sustain daily, weekly, and monthly operational processes.
  • Take a lead in resolving issues for customers on matters related to performance, pricing, master data, service level, etc.
  • Communicate actively with a selected cluster of customers and other business partners to solve daily operational issues.
  • Support in opening new business opportunities and expanding sales by working closely together with local country category managers and supply chain colleagues.
  • Support and train new country contacts on specific topics related to web-based Ordering System, demand planning tool, etc.
  • Coordinate internal/external stakeholders on specific sales-related projects.
Requirements
  • You are enrolled in a University Degree in Business Administration, Economics, or Engineering with a focus on SCM or Logistics.
  • You have some first experience in the Wholesale, Retail, or FMCG industries and have first-hand working experience with Transport management system.
  • You have working experience with top-tier ERP systems (Dynamics 365 or equivalent).
  • Your advanced skills in MS Office programs, especially PowerPoint and Excel (Pivot tables; Macros), are desirable.
  • You are passionate about customer service and understand how it can transform businesses.
  • You are a team player and can successfully blend-in to an international team environment.
  • Your strong and emphatic personality, coupled with excellent communication skills, empower you to positively influence stakeholders involved in your daily activities.
  • You are fluent in English (vocal and written) and additional European language will be your advantage.
What We Offer
  • You are part of an international and experienced team with a high degree of personal responsibility and independence in a friendly, highly dynamic, and proactive environment.
  • We actively support you in your professional development and promote your potential through collegial coaching and advice.
  • We offer you flexible work solutions, employee discounts in our wholesale stores, as well as an attractive compensation package.


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