Retail Sales Associate
Vor 4 Tagen
This is a 6 hour per week position to work on Saturdays.
Key Responsibilities- Achieve or exceed personal sales targets and productivity standards.
- Build a positive store environment through effective communication, collaboration and partnership with the management team.
- Attend and participate in all store meetings, events and product knowledge sessions.
- Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
- Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories.
- Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement.
- Leverage in store elements to provide a memorable customer experience and promote repeat purchase.
- Follow all store operating procedures to minimize store shrink.
- Handle all Point of Sale (POS) transactions in compliance with company standards.
- Support in the overall upkeep of physical store maintenance and standards.
- Maintain Visual Merchandise directives.
- Minimum 2 years of customer service experience, preferably in the apparel retail industry.
- Proven record of successful sales performance.
- Previous experience working with affluent and luxury brands in high traffic locations.
- Strong time management and multi tasking skills.
- Ability to work efficiently in a fast-paced and team orientated environment.
- Good understanding of CRM tools/processes.
- Excellent communication and social skills.
- Basic skills in Microsoft Office, specifically, Word and Excel.
- Bonus points for proficiency in another language.
Canada Goose is a company built on Canadian roots and heritage. We offer a comprehensive and competitive Total Rewards Program, opportunities for career growth through numerous internal and external programs, and a commitment to diversity and inclusion.
We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day.
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