Quality Specialist Complaints

vor 4 Wochen


Berlin, Berlin, Deutschland Zentiva Group, a.s. Vollzeit
Unsere Herausforderung

Wir suchen einen Quality Specialist Complaints, der unsere Teams bei der Umsetzung von Qualitätsplänen und -programmen unterstützt.

Deine Aufgaben
  • Erarbeitung und Sicherung der Einhaltung von Qualitätsplänen und -programmen
  • Betreuung von Inspektionen der Aufsichtsbehörde im Rahmen der Herstellungs- und Großhandelserlaubnis
  • Umsetzung der "Regulatory Compliance" in Kooperation mit dem Regulatory Affairs Manager
  • Monitoring der Konzernqualitätsvorgaben und deren Implementierung das lokale QMS
  • Aufnahme und Erstbewertung bekannt gewordener Meldungen über Arzneimittelrisiken bzw. deren Verdachtsfälle soweit pharmazeutisch-technische Defekte betroffen sind.
  • Zusammenarbeit und Ansprechpartner für Kundenservice/KAMs/Medical Information und anderer Abteilungen hinsichtlich Reklamationen.
Deine Qualifikationen
  • Ausbildung als PTA/PKA/CTA/MTA
  • Mindеstens ein Jahr Erfahrung im Gesundheitswesen
  • Sehr gute Anwenderkenntnisse in Excel, Access und PowerPoint
  • Verhandlungssichere Deutsch- und Englischkenntnisse
Was wir bieten
  • Wir besitzen die Stabilität eines Großunternehmens, leben die Kultur eines Startups und operieren in einem wachsenden Markt mit Perspektive
  • Eine unbefristete Arbeitsanstellung in einem wachsenden Zukunftsmarkt
  • Tägliche Herausforderungen sowie eine steile Lernkurve für die individuelle Entwicklung
  • Starker Teamgeist und eine transparente Kommunikation
  • Ein modernes Büro im Herzen Berlins am Potsdamer Platz
  • Eine internationale Arbeitsumgebung und flache hierarchische Struktur, Mobile Office Regelung und flexibles Arbeitszeitmodell
  • Ein attraktives Angebot, ein subventioniertes Fitnessprogramm und ein E-Learning Programm
  • 30 Tage Urlaub sowie freie Tage zwischen Weihnachten und Silvester


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