Night Audit Team Member

vor 2 Monaten

Hallbergmoos, Bayern, Deutschland tristar GmbH Vollzeit

Key Responsibilities:

  • Greet and check in guests, ensuring a warm and welcoming experience.
  • Serve as the primary point of contact for guest inquiries, providing prompt and accurate information.
  • Manage cash handling, invoicing, and checkout processes with precision and attention to detail.
  • Prepare and analyze daily reports and revenue statistics to inform business decisions.
  • Lead a reception shift, fostering a culture of excellent guest service and teamwork.
  • Process reservation requests and manage server settlements and reception cash flow.
  • Handle professional complaints and concerns with empathy and professionalism.
  • Conduct regular inspection rounds to maintain a high standard of quality and cleanliness.
  • Assume overall responsibility for the hotel during night shifts, ensuring a safe and secure environment.

Requirements:

  • Relevant experience in a similar position, preferably in the hospitality industry.
  • A genuine hospitality and guest-oriented mindset, with a passion for delivering exceptional service.
  • Strong work ethic, teamwork, and responsibility, with a commitment to excellence.
  • A neat and professional appearance, with a friendly demeanor and excellent communication skills.
  • Ideally, knowledge of the hotel industry and relevant software systems.

What We Offer:

  • A stable and rewarding employment opportunity with a reputable employer.
  • A permanent contract with regular salary increases and opportunities for growth.
  • Generous vacation days and night shift bonuses, recognizing the value of our team members.
  • A comprehensive rewards system, including a corporate credit card and other benefits.
  • A pleasant and supportive work environment, with opportunities for development and advancement.
  • The chance to be part of a company that values diversity, inclusivity, and strong corporate values.

About Us:

At tristar GmbH, we are committed to delivering exceptional guest experiences and building a team of dedicated professionals who share our values. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to explore this opportunity further.

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