Operations Service Agent

Vor 7 Tagen

Schönefeld, Deutschland Aviation Services Network GmbH Vollzeit
Job Description

At Aviation Services Network GmbH, we are seeking a highly skilled and dedicated Operations Service Agent to join our team. As an Operations Service Agent, you will play a critical role in ensuring the smooth operation of our flights and ground handling services.

Key Responsibilities:
  • Flight Preparation: Gather and compile all necessary documents for flight preparation, ensuring that all requirements are met and that flights depart on schedule.
  • Load Control: Monitor and control the loading and securing of cargo and baggage, ensuring that all safety regulations are adhered to.
  • Communication and Coordination: Liaise with internal and external stakeholders to ensure seamless communication and coordination of flight operations.
  • Ground Handling Operations: Coordinate and oversee ground handling operations, including baggage handling, cargo loading, and aircraft preparation.
  • Flight Closure: Complete flight closure procedures, including the transmission of load plans and any necessary updates.
  • Administrative Tasks: Perform administrative tasks related to flight operations, including catering orders, HOTAC organization, and transportation arrangements.
Requirements:
  • Service Orientation: Demonstrate a strong service-oriented mindset, with excellent communication and interpersonal skills.
  • Responsibility and Reliability: Show a high level of responsibility and reliability, with a strong sense of accountability.
  • Teamwork and Independence: Demonstrate the ability to work effectively as part of a team, while also working independently to complete tasks.
  • Flexibility and Adaptability: Show a high level of flexibility and adaptability, with the ability to work varied shifts and respond to changing situations.
  • Language Skills: Possess excellent German and English language skills, both written and verbal.
  • Appearance and Attitude: Present a professional appearance and attitude, with a positive and approachable demeanor.
  • Driving License: Hold a valid driving license (Class B).
  • Ramp and Ground Handling Experience: Possess experience in the aviation industry, particularly in ground handling and ramp operations.

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