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IT Process Manager

vor 1 Monat


Hamburg, Hamburg, Deutschland ABOUT YOU Vollzeit

The IT Business Development Team plays a crucial role in supporting over 40 development teams at ABOUT YOU Tech by structuring and optimizing their projects and processes. To achieve this, they closely collaborate with top management and Tech & Product Leads to drive business growth. The team's projects vary widely, including external software selection and migrations, cost center planning, IT investment cases, cost savings, process implementation, and change projects.

The Process Manager role is instrumental in supporting change management, such as newly formed teams and organizational changes. This involves assisting with new process implementation, evaluating processes, and moderating team workshops across the company to improve cross-team processes. If you enjoy the challenge of quickly adapting to a wide range of topics, processes, and people to provide optimal support, this role may be suitable for you.

Key Responsibilities

  • Collaborate with a diverse range of stakeholders, including leads and development teams from ABOUT YOU and SCAYLE, to gain insights into their working methods.
  • Ensure continuous improvement within teams by moderating regular retrospectives to enhance the status quo.
  • Moderate team workshops across the company to improve cross-team processes, project lessons learned, and agile/lean/kanban practices.
  • Contribute to improving the tech organization by implementing lean process optimization, increasing automation, and assisting with organizational change management.
  • Act as a problem-solver and change agent, finding efficient and pragmatic solutions.
  • Develop expertise as a JIRA administrator to support non-tech teams with process implementation.
  • Gain valuable insights into a wide array of teams and processes across the ABOUT YOU group, working with the latest technologies and tools to support 40+ tech teams.

Requirements

  • At least 1 year of professional experience in project management or process implementation.
  • Display initiative, solution orientation, business value view, and creativity when working on tasks and processes.
  • Organizing is a strong suit, with a structured approach to work.
  • Apply analytical and conscious thinking to approach tasks.
  • Fluent English (at least C2 level), written and spoken.

Nice to Have

  • Practical experience with agile/lean processes and methods, such as Scrum, Kanban, and Extreme Programming (e.g., as Agile Coach/Scrum Master).
  • Consulting background.
  • Practical experience with JIRA & Confluence or admin knowledge in these tools.
  • Skilled in change management, including introducing processes and assisting with organizational changes.
  • Experience in IT consulting.
  • Agile certification or practical experience in agile process implementation.
  • University degree in Work/Business Psychology or similar studies.
  • German language skills.

Benefits

  • Hybrid working.
  • Fresh fruit every day.
  • Sports courses.
  • Free access to code.talks.
  • Exclusive employee discounts.
  • Free drinks.
  • Language courses.
  • Laracast account for free.
  • Company parties.
  • Help in the relocation process.
  • Mobility subsidy.
  • State-of-the-art technology.
  • Central Location.
  • Flexible Working Hours.
  • Company pension.
  • Professional training.
  • Dog-friendly office.
  • Remote.
  • AY Academy.
  • Feedback Culture.
  • Job Bikes.

About ABOUT YOU

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities, and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health, and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair, and circular fashion culture.

We are looking forward to receiving your application – preferably via our online application portal – to ensure a faster process and make it easy for you to upload your application documents.