Junior Specialist in Media Measurement
vor 3 Wochen
Job Description
We are seeking a Junior Specialist (m/f/d) in the field of Media Measurement (Panel Development) to join our team.
As a Junior Specialist, you will be responsible for ensuring the quality of panel data and managing our panel participants for the TV Viewer Research project, as well as other defined methodological special projects. Your tasks will include documentation, analysis, and quality control.
The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail. If you are a team player who enjoys working in a dynamic environment, we encourage you to apply.
Key Responsibilities
- Telephone support and consultation for households in the AGF TV research panel (Customer-Care-Center)
- Answering emails and written inquiries
- Quality control: independent research to verify usage behavior (Compliance); further research to optimize data quality
- Maintenance and updating of master data in specific software tools
- Support for optimizing internal workflows
- Participation in planning, implementation, acceptance, and follow-up of internal and external projects
- Weekend and holiday availability for telephone support (approximately 3-5 times per year)
Requirements
- Professional experience in an office, hotline, or service sector
- Excellent German language skills in writing and speaking
- Good English language skills in writing and speaking
- Good knowledge of the MS Office package (especially Excel, Word, and PowerPoint)
- Ideal experience with Jira and Confluence
- Technical affinity is an advantage
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NielsenIQ
NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NielsenIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View. NielsenIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
For more information, visit our website.
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Our Commitment to Diversity, Equity, and Inclusion
NielsenIQ is committed to reflecting the diversity of our clients, communities, and markets within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center.
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