IT Support Specialist
vor 2 Monaten
Retis is a leading IT services company with over 20 years of experience in providing innovative solutions to businesses, organizations, and government institutions. We offer a wide range of services, including IT consulting, system integration, and digital transformation. Our team of experts is dedicated to delivering high-quality solutions that meet the evolving needs of our clients.
Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and implementing solutions. You will work closely with our team to ensure that our clients receive the best possible service.
Key Responsibilities- Provide technical support to clients via phone, email, or on-site visits
- Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure
- Implement solutions to improve client satisfaction and reduce downtime
- Collaborate with our team to develop and implement new technologies and processes
- Stay up-to-date with the latest industry trends and technologies
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in IT support or related field
- Strong knowledge of Windows, Windows Server, VMware, and network infrastructure
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Flexible work arrangements and remote work options
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