Cloud Solutions Architect

vor 4 Wochen


Munich, Bayern, Deutschland AWS EMEA SARL (Germany Branch) Vollzeit

About the Role

We're seeking a skilled Cloud Solutions Architect to join our team at AWS EMEA SARL (Germany Branch). As a Cloud Solutions Architect, you will be responsible for supporting our customers' cloud journey and growing their knowledge of AWS cloud services and technologies.

Key Responsibilities

  • Develop trusting relationships with customers, understand their business needs and drivers, and provide monthly/quarterly metrics.
  • Utilize technical skills to solve difficult support issues and technical challenges.
  • Understand operational parameters and troubleshooting processes for customer issues and escalations.
  • Advocate for customer needs to overcome adoption blockers and drive new feature development.
  • Improve customer capabilities by running workshops, operations, and architecture reviews.
  • Ensure AWS environments remain operationally healthy while reducing costs and driving efficiencies to mitigate risks in customer operations plans and product adoption.

Requirements

  • Experience with operational parameters and troubleshooting for three of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  • Experience in technical engineering.
  • Bachelor's degree.

Preferred Qualifications

  • Experience with AWS services or other cloud offerings.
  • Experience in internal enterprise or external customer-facing environment as a technical lead.

About AWS EMEA SARL (Germany Branch)

We're passionate about supporting the needs of our people and their family members. Benefits include healthcare, employee assistance programs, and global mobility opportunities.



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