Cloud Media Service Architect Expert

vor 2 Wochen

Frankfurt am Main, Hessen, Deutschland Tencent Vollzeit
About Tencent Cloud Media Service

Tencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world.

Founded in 1998, Tencent offers a variety of products and services including Weixin/WeChat, high-quality entertainment, FinTech (WeChat Pay and QQ Wallet), and industry-leading cloud products and services. Our Cloud & Smart Industries Group (CSIG) promotes the company's cloud and industry Internet strategy, exploring interactions between users and industries to create innovative solutions for smart industries via technological advancements like cloud, AI, and network security.

We drive the digitalization of retail, medical, education, transportation, and other industries, helping companies serve users in smarter ways and building a new ecosystem of intelligent industries that connect users and businesses. With over 20 years of research and experience in audio and video technology, we launched Tencent Cloud Media Service, a new international audio and video brand, in 2022.

Position Overview

Tencent Cloud Media Service provides a one-stop media solution, including Industry leading encoder, Media enhancement based on AI technology, and cloud real-time rendering and transmission technology. We offer complete live streaming solutions for different industries, including OTT, e-commerce, entertainment, e-sports, and sports events. Through comprehensive audio and video SDKs and PaaS services, we provide low-cost, efficient, and innovative solutions for global customers.

Key Responsibilities
  • Work closely with regional sales teams as the point of contact for customers in the field of audio and video, providing technical support for pre-sales technical consultation and PoC verification services, maintaining customer relationships, and assisting business teams in achieving their goals.
  • Support regional architecture teams in analyzing customers' media business technology architecture and identifying their needs and values in audio and video scenarios. Provide industry solutions and case studies for international markets, such as OTT, social media, gaming, education, and business.
  • Understand industry solutions and combine customers' business and technical requirements with the features of our audio and video products. Help customers achieve their goals and values. Effectively communicate customer requirements and industry requirements to product development teams.
  • Actively participate in public online and offline product/industry presentations to share our media product capabilities, industry experience, and insights. Enhance the influence of Tencent Cloud Media Service, strengthen, and establish our industry customer network in the field of media services.
  • Collaborate with channel and marketing teams to support our regional ecosystem partners, including channel empowerment training, participating in workshops, and Media Demo Day.
Requirements
  • A minimum of three years of work experience with a bachelor's degree or above in computer/IT/cloud computing-related areas.
  • Excellent Chinese and English skills with fluency in communication, public speaking, and solution documents writing.
  • Familiarity with the audio and video field, such as live streaming, video on demand, encoding/decoding, and network transmission.
  • Strong customer-oriented work skills and a good sense of customer service, with the ability to communicate with technical decision-makers.
  • Ability to be stationed in overseas regions for 1-2 years, supporting and collaborating with local regional teams, with a preferred location in Palo Alto, Frankfurt, Tokyo.
  • Experience in related industries or working with public clouds is a plus.
  • Excellent cross-cultural communication skills are preferred.
Salary Information

The estimated salary range for this position is $120,000 - $180,000 per year, depending on qualifications and experience.

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