Social Media Content Review Specialist
Vor 6 Tagen
We are seeking a highly skilled Social Media Content Review Specialist to join our team in Athens, Greece.
About the RoleThis is a challenging and rewarding role that involves reviewing and categorizing social media content based on specific guidelines. You will be responsible for ensuring that all information uploaded by users follows the guidelines based on client's policies.
You will work closely with our team to ensure high-quality and safe experiences for both people and businesses.
In this role, you will apply a content policy to digital content and execute handling procedures with consistency.
You will also assist customers via chat, email or phone (depending on the project).
Responsibilities- Review and categorize social media content based on specific guidelines
- Ensure that all information uploaded by users follow the guidelines based on client's policies
- Make well-balanced decisions to be an effective advocate for the online community
- Ensure high quality and safe experiences for both people and businesses
- Apply a content policy to digital content and execute handling procedures with consistency
- Assist customers via chat, email or phone (depending on the project)
- Excellent verbal and written skills in German
- Very good English knowledge
- Exceptional communication and soft skills, as well as problem-solving skills
- Ability to use Windows Operating Systems, internet applications and MS Office
- Solid team, and collaboration skills, work independently with limited supervision
- Attention to detail and ability to distinguish self-beliefs from moderated content and policies
- Be positive and proactive and have a desire for applying continuous improvement processes
- A competitive monthly salary of approximately 1,500-2,000 euros, depending on experience
- Two additional salaries per year
- Relocation support, including flight tickets expenses, hotel accommodation, and support with the house searching process
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
We are Teleperformance Greece, a Great Place to Work-Certified Company that fosters diversity.
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