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Regional Manager
vor 2 Monaten
About Mindspace
Established in 2014, Mindspace stands as a premier provider of flexible workspaces, with a growing presence across Europe, Israel, and the United States. Our thoughtfully designed office environments and on-demand services, including meeting rooms, event venues, and daily office rentals, cater to the needs of enterprise companies, startups, small enterprises, and entrepreneurs navigating the modern hybrid work landscape. Mindspace is recognized as a lifestyle brand, seamlessly integrating hospitality into the workplace, prioritizing service and experience. As a profitable operator, Mindspace boasts a membership base in over 40 prime locations across major cities.
Why you'll appreciate being part of Mindspace?
Mindspace fosters an environment where employees can flourish and enhance their skill sets within an inspiring and supportive atmosphere: vibrant culture, employee wellness, diverse community, and boutique design. You will collaborate with some of the industry's finest professionals who are passionate about their work. As part of a global organization, we deeply respect and understand the local cultures of each market we operate in. Our growth is intrinsically linked to that of our employees, offering long-term career prospects on a global scale.
Who is the ideal candidate for Mindspace?
You are a collaborative team member who takes pride in your work and embodies a commitment to excellence. You possess the ability to assess situations effectively and elevate your responsibilities to new heights. You have a keen sense of the professional environment and know how to navigate it successfully.
About the Role
Mindspace is seeking a Regional Manager to oversee our operations in Germany. This full-time role is based in either Frankfurt or Düsseldorf and reports directly to the General Manager. The position involves managing the Mindspace locations in Frankfurt and Düsseldorf, leading the local team, driving sales, enhancing customer service, and ensuring operational efficiency while facilitating communication with Mindspace headquarters.
Key Responsibilities of a Regional Manager at Mindspace include:
- Lead, develop, and mentor a team of sales, community, and operations managers.
- Formulate and execute profit-oriented and cost-effective strategies aligned with financial objectives while managing in-house expenditures.
- Collaborate with Sales Managers to drive sales initiatives and implement solutions to enhance business performance.
- Ensure the highest levels of member satisfaction and retention.
- Work closely with the Operations Manager to maintain smooth operations across the Düsseldorf and Frankfurt locations.
- Engage with local community managers and associates to achieve high customer satisfaction and Net Promoter Score (NPS) results.
- Act as the primary point of contact for all corporate matters between the German market and Mindspace headquarters.
- Monitor budgets, collections, key performance indicators (KPIs), and market performance.
- Collaborate with various headquarters stakeholders, including HR, Marketing, Legal, and Finance, to ensure objectives are met.
- Enhance Mindspace's brand through public relations efforts, events, and collaboration with the Marketing department.
Experience & Minimum Qualifications:
- Minimum of 2 years of experience in team management and business unit leadership.
- At least 2 years of experience in sales and/or customer service.
- Experience in an international environment is advantageous.
- College degree in Business Management, Economics, Hospitality, Consulting, or a related field.
- MBA is a plus.
- Strong verbal and written communication skills.
- Proven track record of driving revenue and building successful teams.
- Fluency in English and German is required.
Critical Competencies for Success:
- A versatile professional with a broad understanding of team development, sales, marketing, customer service, business, and finance.
- Excellent communication skills, capable of conveying messages clearly in both written and oral forms.
- Strong analytical, organizational, and time-management skills are essential for this role.
- Experience in managing cross-functional teams and working effectively with diverse groups.
- A genuine enthusiasm for Mindspace, ready to embody and promote our values.
Benefits
At Mindspace, we recognize that work encompasses more than just a job. We offer our employees exceptional benefits, including:
- Generous annual leave policy.
- Meal benefits through a lunch card.
- Gift vouchers for birthdays and holidays.
- Access to a mental health support app.
- Subsidized public transportation subscriptions.
- Engaging team-building and year-end events.
We are a people-centric organization dedicated to ensuring our employees excel in learning, growth, and impact, while receiving recognition for their outstanding contributions. We provide continuous growth opportunities and ensure a smooth onboarding process for new team members.
