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Tax Assistant
vor 2 Monaten
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Technical Support Engineer for Infrastructure
vor 2 Monaten
Overview of the Role:
As an IT Support Specialist for System Integration at Amazon Deutschland Transport GmbH, you will play a crucial part in ensuring the seamless operation of our IT infrastructure. Your primary responsibility will be to provide top-notch technical support to our internal customers, resolving issues efficiently and effectively.
Key Responsibilities:
- Provide expert-level technical support for IT infrastructure, end-user devices, and applications
- Manage and resolve support tickets in a timely and professional manner
- Perform proactive maintenance to minimize downtime and ensure maximum IT equipment availability
- Collaborate with the IT service team to implement projects and innovations that drive business growth and efficiency
A Typical Day:
As an IT Support Specialist, you will work closely with our logistics teams to troubleshoot and resolve technical issues, ensuring that our operations run smoothly and efficiently. This role offers opportunities for career development and the chance to contribute ideas for system improvements that enhance our internal customer service.
Benefits:
- Access to Amazon's Career Choice program for professional development
- Comprehensive insurance coverage
- Employee Assistance Program for mental health and wellness
- Participation in interest groups and networking opportunities
- Sabbatical or parental leave for work-life balance
- Development opportunities and access to online learning platforms
- Discount on Amazon website for employees
- English courses for language development
About the Team:
The Ops Tech Solutions Team at Amazon Deutschland Transport GmbH provides ongoing technical support to all operational sites globally. Our team ensures the performance and sustainability of new solutions while minimizing disruptions to business operations.
Basic Qualifications:
- Relevant degree or equivalent experience in IT
- Experience with hardware and software in an IT role
- Experience in IT support or asset management
- Effective communication skills
- Proficiency in German (B1+)
Preferred Qualifications:
- Degree in Computer Science or related technical field
- Networking infrastructure experience
- Process improvement skills
- Clear documentation abilities
- Valid driver's license
