Technical Manager After Sales

Vor 5 Tagen


Mainz, Rheinland-Pfalz, Deutschland BASF Stationary Energy Storage GmbH Vollzeit
About the Role

We are seeking a highly skilled Technical Manager After Sales to join our team at BASF Stationary Energy Storage GmbH. In this position, you will be responsible for setting up and developing the After-Sales organization for our NAS battery business.

Key Responsibilities
  • Develop a global network of technical service partners to deliver field maintenance for NAS, including contract management.
  • Establish and coordinate the needed spare parts management as well as the establishment of a service center.
  • Handle all aspects of after-sales communication, including complaint management and warranty cases.
  • Oversee and manage the execution of Long Term Service Agreements.
  • Implement an after-sales management tool for tracking and monitoring.
Requirements
  • Bachelor or Master's degree in Engineering or similar, preferred electrical engineering.
  • At least 3 years of experience in the field of After Sales Management.
  • Strong technical understanding, experience in the battery industry is a plus.
  • Team player with a solution-oriented way of working and customer-oriented mindset.
  • Strong English language skills are required, other European languages of advantage.
  • Willingness to travel worldwide.
About Us

BASF Stationary Energy Storage GmbH is a wholly-owned subsidiary of BASF SE. We are the exclusive distributor of the NAS batteries and co-develop the NAS technology together with our Japanese partner NGK Insulators Ltd.

We offer a dynamic and inclusive work environment, with opportunities for professional and personal growth. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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