Virtual Receptionist

Vor 5 Tagen

Hamburg, Hamburg, Deutschland eXp World Holdings Vollzeit

About the Role

We are seeking a highly skilled and organized Virtual Receptionist to join our team at eXp World Holdings. As a Virtual Receptionist, you will be the first point of contact for our agents and guests, providing exceptional customer service and support.

Key Responsibilities

  • Greet and welcome guests as they arrive at our virtual reception
  • Direct visitors to the appropriate person and offices if needed
  • Provide guided tours to guests and new agents as required
  • Assist with agent training and support
  • Manage the Hubspot Ticketing System and respond to agent queries
  • Assist with event organization and management
  • Perform administrative tasks as needed

Requirements

  • Fluency in English language
  • Developing professional expertise and applying company policies and procedures
  • Works on problems of moderate scope and exercises judgment within defined procedures

What We Offer

  • Fully remote environment
  • Company supplied equipment and technology allowance
  • Free Calm app and amazing company culture

Working Conditions

This is a part-time position, 20 hours per week, and requires a stable internet connection in Germany. You will need to provide your own suitable workspace and internet access.

  • Virtual Receptionist

    vor 1 Woche

    Hamburg, Hamburg, Deutschland eXp World Holdings Vollzeit

    Job Summary We are seeking a highly skilled and organized Virtual Receptionist to join our eXp Germany team. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our agents and clients. Key Responsibilities Greet and welcome guests as they arrive at our virtual reception Direct visitors to...

  • Virtual Receptionist Coordinator

    Vor 7 Tagen

    Hamburg, Hamburg, Deutschland eXp World Holdings Vollzeit

    About the RoleWe are seeking a highly skilled Virtual Receptionist Coordinator to join our team at eXp Germany. As a key member of our operations team, you will be responsible for providing exceptional support to our agents and ensuring the smooth operation of our virtual office.Key ResponsibilitiesGreet and welcome guests as they arrive at our virtual...