Desktop Support Specialist
vor 3 Wochen
At Iron Systems, we are seeking a highly skilled Desktop Support Specialist to join our team. This role involves providing comprehensive support for desktop devices, including hardware, software, and connectivity issues.
The ideal candidate will have a strong understanding of Windows 7 OS, as well as experience with Service management tools, such as ServiceNow. A good understanding of EUC tools, remote support tools, MS Office, and Outlook is also essential.
Key responsibilities include:
- Managing desktop devices through to resolution, including IMAC and desk-side support services.
- Providing standard and approved hardware and software support and maintenance on desktop devices.
- Supporting the configuration and installation of desktop devices, including patch updates and hardware replacements.
- Monitoring security profiles and anti-virus software on all desktop devices.
- Providing VIP support for desk-side issues and serving as the point of contact for IT-related issues.
Requirements include an Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics. A Bachelor's degree is preferred.
If you are a skilled desktop support specialist with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Koblenz, Rheinland-Pfalz, Deutschland Iron Systems VollzeitJob Summary:At Iron Systems, we are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for managing desktop devices, including hardware, software, and connectivity incidents. You will also provide support for end-user desktops, laptops, network printers, cell phones, and other devices....
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