CAD Visualization Application Specialist

vor 4 Wochen


Aachen, Nordrhein-Westfalen, Deutschland KISTERS 3DViewStation Vollzeit

CAD Visualization Application Specialist

At KISTERS 3DViewStation, we are seeking a skilled CAD Visualization Application Specialist to join our team. As a key member of our support team, you will be responsible for providing expert guidance to customers on how to effectively utilize our software to streamline their tasks and achieve their objectives.

Key Responsibilities:

  • Pre-Sales and Application Support
  • Provide expert guidance to customers on how to effectively utilize our software
  • Assist in the installation and configuration of our software products
  • Analyze and troubleshoot issues reported by customers
  • Advocate for the interests of our customers within internal teams
  • Communicate customer requirements and feedback to the development team
  • Work with sales management in identifying opportunities with existing and new customers

Requirements:

  • Completed education or degree in Computer Science, Information Technology or equivalent experience
  • 2-5 years experience in presales or technical support capacity
  • Excellent communication skills in English
  • Strong teamwork skills and a willingness to collaborate in a dynamic environment
  • Understanding of Computer Aided Design (CAD) and/or the usage of various CAD software is a plus
  • Knowledge of engineering and mechanical product design is a plus
  • Familiarity with multiple industries such as Transportation and Mobility, Aerospace, and Manufacturing
  • General understanding of various PLM (product lifecycle management) systems

Benefits:

  • Generous benefits: 15 days paid vacation/holidays, (k) (after 6 months), health benefits, 10 sick / personal days per year
  • Opportunities for growth and development: We are committed to helping our employees grow their careers and develop their skills
  • Collaborative and supportive culture: We believe in creating a workplace where everyone feels valued and respected


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