Customer Service Representative

vor 2 Wochen

Halle, Sachsen-Anhalt, Deutschland CHECK24 Vollzeit
Job Description

Role Summary:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at CHECK24. As a Customer Service Representative - Flight Bookings, you will be responsible for providing exceptional customer service to our clients, assisting with flight bookings, and resolving any issues that may arise.

Key Responsibilities:

  • Provide top-notch customer service to clients via phone, email, or in-person
  • Assist with flight bookings, including searching for flights, booking flights, and making changes to existing bookings
  • Resolve customer complaints and issues in a professional and timely manner
  • Work closely with the sales team to ensure seamless customer service
  • Stay up-to-date with industry developments and changes to ensure the highest level of customer service

Requirements:

  • 2+ years of experience in customer service, preferably in the travel industry
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in English and strong language skills
  • Strong attention to detail and ability to multitask

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and dynamic work environment
  • Recognition and rewards for outstanding performance

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