Digital Adoption Specialist
vor 2 Wochen
WalkMe is a pioneer in the Digital Adoption Platform (DAP) space, empowering business leaders to unlock the full potential of technology in today's digital world. Our platform provides guidance, engagement, insights, and seamless automation to help employees work more efficiently, executives gain better visibility into digital usage, and organizations maximize the value of their digital assets to drive digital transformation.
Job SummaryWe are seeking a highly skilled Sales Consultant to join our team. As a key player in the sales process, you will provide expert knowledge on WalkMe's Digital Adoption Platform and align customers' business goals with the capabilities of our platform. You will drive technical relationships with all stakeholders to ensure full confidence in WalkMe's solutions and become a trusted advisor to our customers, helping them understand how WalkMe can support their digital transformation objectives.
Key Responsibilities- Be an expert in discovering customers' needs and establishing WalkMe as the best solution that solves unique challenges by delivering innovative solution demonstrations for prospects, customers, and partners, both on-site and remotely.
- Communicate and demonstrate, in the customer's language of value, how the capabilities of the WalkMe DAP Platform enhance the customers' business and meet all of their technical requirements.
- Deliver value pitches to business users at the C-Level as well as lead technical discussions with IT, demonstrating WalkMe in terms of both business value and meeting technical requirements.
- Contribute to WalkMe's 'Go To Market' strategies by providing advice and technical guidance to WalkMe's Sales teams and key business partners.
- Collaborate with supporting GTM teams to convey a deep understanding of the customer industry and technology, then architect a solution as it pertains to WalkMe.
- Install, configure, and troubleshoot solutions and conduct Demos / Workshops / Custom Proof of Concept (PoCs).
- White board business concepts and technical architectures and provide technical specification and requirements documentation to support the proposed solution.
- Understand and act as a valued resource early and often within the customer's decision-making process.
- Respond efficiently to RFIs and RFPs.
- Contribute field knowledge and feedback aimed at directing future product requirements and enhancements.
- Work in a team, share knowledge as well as work independently.
- Support Marketing events by speaking on-stage to drive pipeline.
- Travel will be required.
- Track record of success in solution engineering, consultancy, or delivery of an enterprise software solution.
- Strong practical experience and notable accomplishments within SaaS solutions, as a Sales Engineer or Solution Architect or similar role, working with Enterprise software products or services.
- Proven ability to assess customer requirements, identify business problems, and demonstrate proposed solutions.
- Outstanding verbal and written communication skills, for both executive and technical audiences, whether impromptu or using prepared presentations and demos.
- Ability to quickly learn new technologies and comfortably discuss these with customers and on-stage at Marketing events.
- Curious, practical, and passionate about technology and knowledge sharing.
- A team player with a passion for winning through collaboration.
- Fluency in German and English.
- Ability to work in an office environment at least 3 days a week.
- SAP ERP and supporting O2C/P2P business processes.
- Core SaaS Platforms (CRM, ERP, HRMS, etc) and industry knowledge.
- Any Value Selling Methodology.
- Web and Mobile Technologies.
- SaaS Enterprise Architecture.
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