SAP Basis Consultant

vor 2 Monaten

Ratingen, Nordrhein-Westfalen, Deutschland All for One Group SE Vollzeit
About the Role

We are seeking a highly skilled SAP Basis Consultant to join our team at All for One Group SE. As a key member of our SAP support team, you will be responsible for providing expert-level support and implementation services to our clients.

Key Responsibilities
  • Client Support: You will be the primary point of contact for our clients, providing timely and effective support for all SAP-related matters.
  • Implementation and Troubleshooting: You will work closely with our Basis Consultants to implement corrections and resolve issues in your area of expertise.
  • Ticket Management: You will be responsible for managing and resolving customer tickets, ensuring timely follow-up and communication with clients.
  • Service Level Agreements: You will maintain a keen eye on Service Level Agreements (SLAs) with our clients, ensuring that all commitments are met and escalations are handled promptly.
  • Solution Development: You will work collaboratively with clients to develop solutions for critical business processes, driving business success and growth.
  • Spot-Beratung: You will provide expert advice and recommendations to clients on software applications and other areas of improvement, ensuring they receive the best possible support.
  • Customer Retention: You will play a key role in building strong relationships with our clients, ensuring they receive exceptional support and service, and contributing to improved customer retention.
Requirements

To be successful in this role, you will need to possess excellent technical skills, strong communication and problem-solving abilities, and a customer-centric approach. If you are a motivated and experienced SAP Basis Consultant looking for a new challenge, we encourage you to apply.

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